I visited this restaurant expecting a good teppanyaki dinner. The food was OK but the service was not exactly attentive. (I had to ask several times for a refill of my green tea and the waitress completely forgot about my request for a glass of water). I ordered a set dinner which according to the menu should come with "coffee or tea". When I asked for a lemon tea the waitress tried to place an order for an extra tea. Upon my enquiry it was then explained to me in a very clumsy and convoluted fashion that "tea" only includes green tea but not other types of tea!
The worst part of the evening, however, was the way the chef tried to provide her form of entertainment and amusement by way of juggling her utensils, making an awful noise of metal hitting against metal. She was not a fantastic juggler either as she kept dropping her things about the place. When she was throwing her cooking fork and knife around I was positively in fear of my physical safety! Then she tried to show off more of her half-baked juggling skills by throwing the omelette around, resulting in splashes of sauce and bits of egg all over the table top and onto my top! I thought I was being unlucky to be landed with a chef who was slightly deranged, but soon it became clear that she was not the worst offender. Another chef in the adjacent table was even more flamboyant, throwing not only food around but also bowls and expecting his customers to catch whatever he was throwing around!
I decided to go to that restaurant to enjoy a meal, not to watch a show, and certainly not to have my eardrums assaulted by the discordant sound of metals clanging around. I did not dress up for the occasion and it was just as well. Your pretty outfit would likely end up with sauce and splatter.
I don't think I will ever return to that restaurant. There is no serenity usually associated with the ambience of most Japanese restaurants. I would recommend my friends AGAINST going to...
Read moreWe did the whole teppanyaki experience, and look, the chef was amazing, good on him for doing what he does, if you dont want "food thrown at you" and then why come here? Thats quite literally the whole point of teppanyaki. But, the food itself was very mid, and subpar.
I was expecting so much more quantity and quality for the price, but instead we left hungry. We paid for the $55 package (per person), which included a tiny bowl of miso, a tiny bowl of fried rice, a tiny serving of vegies, and 2x servings of meat (in my case it was 1 chicken thigh, and 1 small steak). I also got an extra $5 sushi plate (as pictured). Im sorry, but that whole meal should not have costed $60, thats such a waste of money. And I get that we are "paying for a show", but im also paying for food, and the food should not have been so bland.
The service itself wasn't the greatest (chef aside). They were very friendly, but there was alot of confusion due to the boss' sarcasm, we couldn't tell if he was joking or not when answering one of our questions while ordering, which caused alot of confusion later in the night when we went to pay. I also asked if they had soft drinks, they said no, but then I saw them serve soft drinks to other customers - pretty sure there was a language barrier. Some of the extra orders we made weren't served. The place was so hot no matter where you sat, and we were all sweating. Our water was constantly served warm throughout the night with only a few ice-cubes, this was extremely unhelpful with how much we were sweating. If your going to have a hot restaurant, then serve cold water, absolutely ridiculous.
I wont be coming back here again, and I dont recommend this place to anybody, unless they are willing to blow money on small-portioned mediocre food for the sake of experiencing teppanyaki at least once. You're honestly better off going to a buffet for that same price (some buffets are...
Read morePossibly the worst meal experience I have ever had. I can only imagine that this restaurant caters for the highly inebriated because no sane or sober would tolerate this type of treatment. When asked by another customer for water, the maître D exclaimed “we don’t serve water only beer” - this gives you an idea of the level of sophistication which this eatery aims at. If you like plates or food thrown at you, your soup spilled on you (with no offer of replacement), and an inept chef screaming at you at the top of his lungs, then this is for you. The food itself was bland and does not resemble any of the photos here - rice was slop, a salad straight out of a Woolworths bag (I know this because this was one of the chef’s ‘jokes’), and the meat under seasoned and overcooked. I thought maybe our chef was new and inexperienced, but then on an older chef started up at another table using the same cringe-worthy script! Evidently this is the business model. I can only describe this restaurant as a phantasm from one of Ricky Gervais’ most fevered dreams. Our last course was a bland missive written in salt, whilst our sad and bemused expressions were reflected in the smoking oil of the hot plate. The chef caught our eyes and we felt his pain, in this shared exercise in self-flagellation and...
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