KFC Cairns — Restaurant in Queensland

On Wednesday 12/12/18 at 0702pm , I did order kfc vus drive thru . I ordered two boxed meals ( zinger box and ultimate box large meal , two Mountain Dew and side large chip . Total was $33.85. I did pay using pay wave , I was not given receipt . I was okay with it ,therevwas a big line of cars at the back , waiting to be served. I left without checking the box as it was busy .. Drove home and we were about to have dinner , we opened the boxes , there were not burgers in the box . So i told myself that it was very busy time , so mistake could happen easily. I went back politely spoken with the girl who was doing customer services by the drive thru around 7:25 pm , she was very nice and said sorry the manager will fixed it , I remained very calm and respectful. when I got the the window, I explained myself again that the burgers were missing in the box , they all looked at me shocked and could not believe me . Manager on duty and two others staff were not very professional towards me . The manager said rudely that “ we did put the burgers in the box “ and arguing . I repeated again quietly ,saying “there was not any burger in boxes . Thinking ”like really? I will come here to lie to get burgers” . she stared at me and looked in the boxes and said to me “ this is your last time , no more “ , I felt very bad . Do I come there to complain about the burgers all the time ? I asked myself is this some sort of joke or discrimination or misjudging by appearance ? Or she can’t really believe me ? Do customers never receive a wrong order before, ? I am not sure why she did treat me that way .It was very rude And disrespectful. I was very disappointed and a bit upset. I decided to leave and left my kfc Order there ,instead to keep on arguing.I did not say a word . I was very shocked , I could not believe it at all like , I drove 20 mins back to kfc to lie about a burger? . My advise to others , please check your orders prior leaving this KFC , never trust and make sure you get your receipt . I have been coming this kfc over two years never experience something like...

Ok ok ok ok ok ok

So I tend to judge a KFC mostly off one thing.

Salt.

I like salt. No.

I LOVE salt. I ADORE it. I LIVE for it.

The only reason I buy hot chips....is for salt.

Now, whenever I go anywhere for hot salty chips.....I ask for Extra. Extra. EXTRA. Salt.

Too much extra you think?

Well, no. The truth is, the 15 year old cashier's either smile and nod while totally not zoned out, or maybe don't add salt to spite me.

In reality, I just want extra salt. But by necessity have been forced to add the Extra Extra EXTRA so they take me seriously.

Even then, they almost never add ANY salt.

I've written letters to many a KFC manager about this issue.

"But it's just salt, don't be such a Karen", is what your probably thinking.

I'm not a Karen. I wish I was as assertive as a Karen, then I could get my dang salt.

The point is, I know it seems like a big deal to complain in detail about no salt, but this could all be avoided if they just shook the Salt Shaker a couple more times like the paying customer asked......

Anyway, slightly off track.

I had every intention of 1 starring this place, cos like every KFC in the world, extra extra EXTRA salt doesn't mean anything to them. It seems to have an opposite effect where they think it's a code to withhold salt....

Butttt.....then I tasted my chicken. And it was legit. Crunchy. Moist. No feathers. Perrrrrfect.

So I'm torn. Excellento chicken, but saltless bland hot oil potatoes (they don't deserve to be called hot chips).

I guess you need to decide what's really...

It started with this huge cruise ship kind of set up, and we were preparing to leave somewhere that had been in one of the last dreams, and Jamie was still really upset but he was handling it well. He said that everyone else had started playing this game, and when I got to the temporary dorm room everyone was stood at the banisters and the sound system has been set up as to allow the annoying singer kid to beat box. Miss Fallon came in and she started crying because it was out of control and she was high but the kid kept beatboxing. Emily was getting prepared for the journey and Jolie was already at the main ship. On my way there, a man in front of me had thrown a knife into the ground as part of a demonstration on how he was ambushed that one time he went walking. I took the knife and snuck around him so when he went to pick it back up, he looked around to see me with it. I ran over into the shrub to the side of the road where he started explaining all of this utter techno nonsense. The woman who lay prone up to this point beside me agreed. The woman and I got to the ship where it turned out Max was working. Jolie still hadn't arrived. A couple of us instrument playing strangers decided collectively that it would be productive to start playing the song that was humming through the speakers at the time. The song stopped and we highjacked it. The performance was really quite cool. And that is the kind of dream you will have when you eat...