horrible service!!!! manager was so rude and screaming at me. because firstly we ordered pizza a "month ago" and got the wrong pizza and called to replace it but answer from the manager that day was you dont need to return the pizza we can put the free pizza for next time. i called for that credit and got insulted and humiliated by another manager where she sounded mad about the only pizza she could see is a month ago." and i am lying and just wasting 16 mins of her time. i cannot do anything so you can speak to the owner of the business but you will get the same reponse. you should have made sure that the note was left under your name." i mean!??? i dont work there! how am i suppose to do that? you will have to pay otherwise you are just wasting my time. by saying "so are you ordering pizza or just wasting my time?" and...
Read morePlaced an order for pickup at 7:45pm. Arrived at 7:40pm and was told it would only be 4 minutes. After waiting 15 minutes, I was told my pizza went missing and that they're sorry for the long wait. It's now 8:10pm and still nothing. An online order should be ready for pickup at the time stated. It's not like it's busy, I'm the only person waiting in store. Y'all need to have someone from Adelaide down to help you with managing the store as this is not acceptable customer service even at a busy store let alone this extremely quiet store. Also no compensation for the 30 minute wait, just an oh sorry. Get your...
Read morePlaced an online order for a 6pm pickup. We arrived at 5.55pm, but the app said it was still not ready. We went to get fuel and got back at 6.10pm. The order was still not ready. We went inside to wait. At 6.50pm, we asked about the order and was told they didn't know. The Manager came out and said it was probably mixed up with someone else's order and went to check. At 7 p.m., they told us they'd make it for us now, but it would be 30 minutes wait! We left and told them not to worry. Very poor service! Will choose another pizza outlet in our area from now on! Never going back to...
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