Bakers Delight Rockingham — Restaurant in Rockingham

Just new to area, lovely young blonde girl advised last week if no finger buns with jam and cream out front they can be made up easily out the back. Today I requested that and was then drawn into a very rude, embarrassing public spectacle by the staff member who has apparently been working there for six years and clearly needs to learn a thing or two about customer service. She refused to give her name, argued incessantly out loud, accused me of being a liar alleging I’ve been in before with the same demands, although I told her each time I’ve never seen her before, nor asked for a bun to be made on the spot before as I wasn’t aware this was on offer till last week. She accused me of abusing her when I suggested she may have been exaggerating the ten customers waiting. There were two staff members serving with two customers being served (one just finished) and one other customer besides myself. I asked to see her boss, and she proceeded to cut me off and talk over the top of me whilst I was giving him my feedback. I wanted to give a one star review today because of how upset I was after leaving, but Mike was very nice, as is the other girl I dealt with last week, and the girl who took payment from me today. And Mike, your cream and jam finger buns...

I just witness an elderly lady be absolutely verbally attacked by two of the staff. The elderly lady appeared to have paid and left and forgot her bread, all you could hear was the Irish woman say how its not their fault she left her bread and all this nonsense saying she wouldn't serve the elderly lady and not to come to the counter all while other customers were standing around waiting. Other people ended up stepping in becausethe male and female employee who claim to be the owners were absolutely DISGUSTING. People walked away as did I because I will not spend my money at a business that treats people in that way. Regardless of who was in the right those owners/ staff members showed absolutely no basic communication skills or any sort of grace to handle the situation. How embarrassing for them. I will NEVER purchase from this...

I bought 2 x date scones yesterday ,got home and warmed them up the as I went to slice open both scones had no date in the scone just 1 sliver on the top. both scones the same. i may as well just got plain scones at the supermarket very...