Worst customer service ever. Staff member intimidating myself and my family in front of other customers after placing an order asking for vac certificate. There are a small amount of tables and chairs outside I cannot see the issue. You can go to a food court with hundreds of people around with no issue, but here seems to be an issue. The only issue for you is that since you are so caught up with asking customers for paperwork etc.. maybe you should learn how to fit a mask on correctly because having under your nose really has no purpose. Also as a business you must comply with social distancing, as none of your customers were keeping their distance while ordering. So my advice to you is don't have a go at me but instead look at yourself. You don't have a right to speak to customers in the way you did. Maybe you need to focus on your customer service instead of trying to be the government or some sort of hero.
Maybe one day you won't have a job when your work place has less and less customers because of your ignorance. I can assure you I wont be returning neither will my family. Also just on another note it may be a good idea to remove the live fly's from the bain marie where all your food is, especially when it is in full view of the foot traffic from the front as you don't want the health inspector paying your...
Read moreBanjo's Bakery Use To Be More Pleasant Food Wasn't Over Cooked And The Sandwiches Looked Paletable. And Sandwiches Just Flopped Together With the Juices of What's on them Soggy To A Point It Changes the Colour Of The Bread. Pastries Are Becoming So Over Cooked. Good Having Something Crunchy and Golden. But Not Over Medium Well. Some of Your Employees Jess Are Polite and Have Respect for Your Customers. Though Other's Treat and Serve Your Customers as Though There AN After Thought. Yesterday Sunday The 24th of November 2024 The Maroochydore Bakery Plaza Parade Were Playing Music That Was For Your Worker's to Listen too Had The F@$% Word Every Second Word Spoken. And Other Music That Families With Young Children and The Elderly PUBLIC Should NOT Be Listening Too. Look After Your Stores Access Them Frequently To Ensure Your Customers Are Experiencing GOOD Customer Service And Food Handling Does NOT Create A Visit By The Health Department. For It's Not Good to See Flies Coming For A Meal in the Display and Food Prep Area's. Constructive Criticism is Good To Improve A Business Of Any Kind. BE SURE YOU LISTEN TO THIS...
Read moreI haven't been here since pre-covid. It has gone down hill. The service is still friendly. The atmosphere is much the same but now they welcome dogs. 🙄 Cafes are no place for dogs. I know some people refer to them as fur-babies or their "children" or like to demean them by dressing them up so they can exploit them on Instagram but seriously folks, they are DOGS. Why should others have to put up with your pets? If you want to go to a cafe, leave your dog at home. 🤬 Banjos's!! You bill yourself as a "cafe". You used to serve coffee in cups and food on plates with cutlery (how civilized). NOW you serve food in paper bags and coffee in cardboard cups. What's the story with the lemon tarts? . . . soft, crumbling pastry and the whole thing is barely one centimeter thick with the thinnest smear of lemon butter @ $2.75.😯 What a blatant rip-off that is. 🤬 How about some value for your customers? You've lost me. Wake up people. Take your business to an establishment that cares about it's custom and gives...
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