Jimmy's - Kitchen & Coffee — Restaurant in Sunshine Coast Regional

Food was of a good standard. However the customer service experience was not. Extremely young and inexperienced staff who came across as pleasant, but untrained. There was confusion over my order after trying to add some extras from the menu. I was told there were two poached eggs with meal I ordered, I got one. I asked if the fat could be trimmed off the bacon. I was told yes, but it didn’t happen. The menu extras said Spinach and Mushrooms $4. I got charged $8! I queried the bill to find out this. A young ‘Manager’ explained the menu. I said perhaps change the wording, as it could only be read one way… As she walked away with her back to me, she said “thanks for your suggestion, it’s noted”. I will not be back. There are some great cafes on the Sunshine Coast, this is not one of them. There was a reply to my review, but it didn’t give me the right of reply, so I’ll add here. The reply blamed busy public holiday trade, trying to keep wages down and basically threw the poor young staff member ‘under the bus’! The young lady was very sweet, but it’s not her fault they put her on the till without training. It’s also not her fault the menu was misleading and needs correction. I’d be looking at Management upskilling before blaming...

Straw that broke the camels back. I've been a regular customer for past 5 years and had nothing but praise for this cafe referring alot of customers their way, although recently over several occasions I've been bumped while waiting at the counter to order to see texted in orders prioritised. Today a similar situation next in line with the line behind me several people deep and out the door. Get told one sec so they can put through the text orders, after several minutes finally get asked my order, I asked if texted in orders get prioritised over customers waiting. To be met with a wall of arrogance from the front of house staff saying yeah. Needless to say I walked out and Jimmy's will be off my list of local businesses to support. Extremely disappointing from what was a great little business, I get its busy time of year, although if your front of house staff are just plain rude and arrogant to customers it's not a good look. I'm not sure what's happen to good old...

Jimmy's - Kitchen & Coffee is a standout eatery on the Sunshine Coast, offering a perfect blend of quality food, excellent coffee, and exceptional service. The diverse menu features tasty options like hearty breakfast wraps and tacos, while the coffee is consistently praised for its perfect strength and presentation. What truly sets Jimmy's apart is their attention to detail and friendly staff who make every customer feel valued. The location near the beach is ideal, with dog-friendly outdoor seating available. Whether you're grabbing a quick bite, planning a catered event, or seeking a post-beach walk refreshment, Jimmy's delivers a top-notch experience. With its delicious offerings, warm atmosphere, and convenient location, it's no wonder Jimmy's is becoming a...