My friend and I went here for the first time on the recommendation of friends for Saturday lunch. First impressions were favourable; the dining room was redolent of a Victorian-era parlour, with overstuffed armchairs and antiques, the fireplace and potplants lending a relaxed ambience. We ordered at the bar after a bit of a wait for someone to actually appear, paling slightly at the prices, but hey, we had heard the food was good. Went back up to the bar some 10 minutes later to order some beers. And waited. And waited. About 6 or 7 minutes later the flustered looking bar attendant appeared. Took the beers back to our table in the almost deserted dining room. Our meal buzzers went off so we went up to the bar to collect our food. And waited. And waited. And waited. Again after 6 or 7 minutes our flustered friend appeared, and told us that meals were collected from 'the library.' Which was through that way! Oh, nice of you to tell us that when we ordered! Maybe then the food wouldn't have been cold when we picked it up!! The servings were not impressive either, certainly not value for money, and the meal itself nothing special, although had it been hot it would have been a great improvement. The third time I went up to the bar to order beer I waited close to ten minutes before finally giving up and going to the other bar, where I expected to see the flustered bar attendant run off his feet serving a crowd two or three deep. But nope, it was just as deserted as the dining room. Will not be back.