Hungry Jack's Burgers Blacktown Mega Centre — Restaurant in Sydney

I have never visited here this store before but after tonight I won’t be coming back. I went to drive through to pick up an online order , the lady told us to go to waiting bay, long story short past 25 minutes still waiting , went inside the kitchen is a chaos , apparently the food was still cooking 🧑‍🍳 , what is the point of drive through if I’ll be stuck waiting in the car!

After I went inside to pick up my chips the girl on the front counter was acting and screaming at at whilst the older black guy was rolling his eyes at me. I have waited 40 minutes for my food being a drive through.

The floor is a mess the kitchen is dirty ! Not in my wildest dreams I would visit this store , disgusting store with disgusting staff.

FYI to the hiring managers please train your young teenagers to have respect for older generations rather than screaming shouting and answering back great customer service will...

Went 21/3 for dinner with the family. Was very happy the restaurant is near our home. The team worked slow and the manager looked flustered. We waited 30 minutes for dine in burgers. Chips sat cold and icy was watered down from sitting on the bench when we got our burgers. What shocked me tonight is a customer returned a coke saying it was flat and the young female staff member placed this sipped drink back on the bench were other customers drinks were waiting. Last week I was here too and the young lads making burgers wearing plastic gloves were slapping each other on the backside bum area then continued to make burgers. Some of the front counter staff have no voice projection and don’t smile. As a 50 year old I hope an owner or area manager reads my review and steps in here to sort this out asap. I saw several customers complain tonight. I’m not...

This has to be the slackest store for quality I have ever visited. I didn’t go drive through I went instore because as per normal multiple cars parked up. Whooper jr cheese meal, with angry onions and onion rings instead of fries. And a cookies and cream storm with x4 extra caramel. Well the cookies and cream barely had any caramel asked for an extra as that’s what I paid for. The eye roll I copped. Got to my car and the first burger was drenched in sauce and two tiny angry onions. It was poor and sloppy. Took it back and expressed my dissatisfaction. They took it and re made and took away my bag that had also birth onion rings. They give me the new burger but no onion rings. $21 and absolute poor quality. And the final piece to resistance bubble balls things in my large coke. That I never asked for. Absolute poor...