I can see from reading other reviews about this place, I am not on my own here with this ridiculous excuse of a KFC store in Marsden Park. Having worked for the company many moons ago, if I was still working, most of these staff members would have been fired on the spot! I have had multiple issues with this kfc at different visits and sometimes they were ok but majority of the time, they forget to give you what you paid for. I think if you go to fair trading and explain to them half the issues with this kfc, they would be in the line of fire! I don't know who is the main manager here but I hope you are reading this and can wake up to the way your business is run and what type of staff members you have working for you! Worst service you could imagine. The Kfc franchises are getting a terrible name because of your store!
I get to the drive through area recently and the monitors where you can see the menu to order is not working, so when a guy by the name of Joshua answers to take my order, I tell him the screen is not working and unsure of what I want to order. He says ' well what do you want me to do' the screens not working'. I ask him how am I supposed to order then? He replies with an attitude like no other "I don't know". I ask for the manager and drive up to the window and I see the manager laughing and talking to the rude kid Joshua, both smiling so I can clearly see the on duty manager did such an AMAZING JOB managing his rude staff member... NOT! Even the manager had a smart remark to say to me as well when I made a comment.
All i have to say is avoid going to this sh#@hole of a KFC with some seriously rude staff members working there. This review is not coming from my recent experience but from a handful of others and time and time again i give them a chance and went back but after the last visit, that broke the glass jar for me. If you are in need of a KFC craving, go to Plumpton market place or Rouse Hill KFC. It's a lot better managed and the quality of service is not even comparable to this place in Marsden Park.