I came in tonight with my family for a quick dinner after a long day. Staff were nice when we came in. Firstly, they mucked up our order and did not put my food through with the rest of my family's food so I ended up having to pay separately Secondly, we didn't sign in for COVID (which is very important. I'm also a supervisor at a restaurant and it is a requirement for me to ask every customer to confirm that they have signed in) Thirdly, My regular burrito was terrible. I found it extremely bland & no spice at all. I really wanted to find something good about it, but I just couldn't. I was going to complain and ask for a refund, but I just couldn't be bothered because my family & I had a long day today and I couldn't be bothered with the hassle. I just really was looking forward for a good dinner :(
However, I added the extra star because the staff were nice and my sister, mum and dad enjoyed their gluten free burritos...maybe I should've just gotten one of those instead. Couldn't get halfway through mine...a bit of a waste of $15 (including...
Read moreMy recent visit to this zambreros was an absolute joke, the way staff talk to other staff and treat them is horrible. There is no cleanliness around the food as workers were spotted vaping in the store. The food was below average but very small serving size for what i payed for. No one wants to enjoy a meal while witnessing workers being disrespected and mistreated. Food was tasteless and handled with no care, it was just thrown around. Staff deserve support and encouragement and not to be uncomfortable and humiliated. Until management and certain staff members address how they treat their staff, food and customers, i will 100% not be returning. I hope other customers consider supporting places that value there employees, not just the profits they are making. Considering their business is all about helping others i think they need to consider helping there own staff in making sure they are treated respectfully rather then in rude and...
Read moreIf you are on diet and after a meal, this is the best place for you. The staff will really look after your diet plan by putting toppings that are almost non-existent helping you follow your diet plan!
We went to have a quiet lunch date. Happy mood and happy vibes in us. Mrs ordered reg nachos that came with one tea spoon of black beans with one tea spoon of cheese, half a tea spoon of avocado (extra for that kind you!) and with tiny bit of corn/tomato/Onions.
It was almost like eating chips with little bit of toppings and felt very tiny for a main meal. So I went up to ask if they can add some extra toppings, which they did and charged me $7.00 on top as I asked for pulled mushrooms and 10 drops of sauce! Unfortunately I had to pay for it as couldn't bother spoiling the lunch any further.
Un-freaking-believable!!
Never going there again even if...
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