Good Morning Sir??? Madame??? Thank you for your response. I am impressed that you read the reviews and even more impressed that you reply. Well done!
You are right-we could have called for management to lodge a complaint. Equally, the charming young lady, instead of offering us a 'take away box', could have called you.
We could have asked for a remake but as we were pressed for time this was not realistic
A week ago I enjoyed a simple toastie, equally priced, griddle lines burnt attractively into the thinner bread, bright red (Ripe) tomato peaking out, cheese gently oozing out, properly salt and peppered. Tasty and not dry.
I thank you for your offer which I will refer to my mate who lives some distance away-I will advise accordingly.' Have a good day
Today, together with a long time friend and food companion, I had the GREAT MISFORTUNE to order cheese toasties at your Bellevue Hills Store. In my entire life, all 87 years, I have never had such poor quality food. Bread the size of door stops having a brief encounter with the toaster, cheese barely touched by heat, tasteless. Anaemic,. Just an unappealing, unappetizing presentation of a simple, iconic...
Read moreI've been a patron of Pasta Pantry for 15 years only now getting onto the review program. The food is always fresh and tasty . There coffee is good .The staff are polite and friendly. There schnitzel is a favourite of mine and all their salads are great . The only constructive criticism I have is that it would be nice sometimes to have more frequent changes in the dishes you offer . Your regular dishes are great but it would be nice to have a few new meals to try on a regular basis .Premises always very clean and I appreciate their eco friendly packaging . Melina and staff yr always polite ,professional and the...
Read moreEvery time I go in here the customer service gets worse, staff make you feel like you're an inconvenience and barely speak any words to you. My sister lives in the area so we would go quite a bit but each experience keeps getting worse, never felt to unwelcome. They have made me initiate the ordering they wont actually speak to you if not spoken to first which is super awkward for a customer. If you are on this strip looking for coffee or food I would recommend walking down a bit to the other cafes on the strip. Such a disappointment that staff are not up to par with...
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