i cannot express how absolutely unacceptable and pathetic my experience was. Walking instore there was only one other customer in line. ended up waiting 10 mins for them to take my order alone. Workers are not attentive. There was one single employee on drive thru, front counter and deliveries. Though sometimes she would disappear and Id be left at an unattended front counter with no acknowledgement I was waiting there. Behind the counter I saw 5 other workers sitting on their phones lounging around, doing nothing. Already feeling annoyed with the absurd amount of time to take my order, I would be left waiting for another 30 mins. During this time many delivery drivers, drive thru and even customers who had ordered before me received their order. There was no communication, reassurance or updates on my order. It had been 20 mins and when I asked about my order the response was: "idk, should be coming soon". 10 minutes later, I asked again and she said "we've just put the bread in the oven". I had ordered a rippa roll.No way, its been 30 minutes and the bread for a current hot offer advertised on a flag at the front of the store had not been prepared in some way. The fact they did not even notify me that they'd be a wait or updated me was not acceptable. Immediately asked for a refund. Really wasted 30 mins of my time. Staff are extremely lazy. No communication, acknowledgment or attentiveness. All except one employee actually does their job its disgusting. I hope ya'll get out of business. this is not fast food. Gonna go down the road to kfc thanks. Forget about it, NEVER EVER coming here again. Worst fast food experience ever. Terrible, terrible service. 0 stars if I could.