Sinh Phu — Restaurant in Sydney

I am deeply appalled by my recent dining experience at this Vietnamese restaurant, and I feel compelled to leave a one-star review to share my disgust with others. My party and I ordered two bowls of pho, one bowl of bun rieu, one portion of spring rolls, and a jar of iced tea, and what we encountered was nothing short of a nightmare.

The one redeeming quality of this meal was the spring roll; I have to give credit where it's due, they were actually quite tasty. The other food was okay. However, that is the only positive thing I can say about this place.

My revulsion reached its peak when I discovered a cockroach floating lifelessly in the jar of iced tea. It's difficult to adequately convey the horror and disgust that washed over me at that moment. Finding such a repulsive creature in a beverage meant for human consumption is beyond unacceptable. It made me question the overall hygiene and cleanliness of the entire establishment.

When I reached out to the waitress, there was no apologies given. First thing they did was take the jar away, and never come back. I waited hoping that there might be an apologies or compensation but nothing. They don't even feel bad.

Upon chatting with cashier, they offered me to have my $2 tea for free. NOPE. At the end, the ended up giving us 50% discount (after strong conversation, receipt attached as proof).

I cannot emphasize enough how this experience has left me scarred and utterly disgusted. It is a shame that a potentially good spring roll was overshadowed by this nightmarish incident. My appetite was completely ruined, and I will never return to this restaurant again. I hope the restaurant will up their basic hygiene for...

We went down to have lunch today and was not impressed at all. We ordered 3 noodle soups and 2 out of 3 of them had hair! It is absolutely revolting to have someone else's hair in your mouth!!! When I brought it to one of the staff attention for the first time, he apologised and explained that noodle was pre made by an external provider. He also mentioned that that their staff wear hair nets in the kitchen area and he was nice about it. When the second this happened, I asked to see the boss to let them know and the girl waitress wanted to take the bowl away quickly which I had to stop her from doing before I saw the boss. When I spoke to lady (boss), she got angry at me that this happened again and said that we will not charge for this meal..... When I went to pay for the meal she was speaking in a different language (it felt like she was talking about us) and when I got there she would not make eye contact with me and stopped talking to me. When the male staff (who previously spoke to me) saw me he apologised again and said that they will be calling the supplier and taking it up with them. He did not charge me for the two bowls of soup. However, I still had to pay for the other two meals. If I was in the boss's situation I would've not charged my customer due to bad experience (but everyone has different mentality I guess). Please check your food...

Hello lady and gentlemen's ! How are you everyone's? Today's I'm wiil let every gentlemen's know this the restaurant SINH PHU .... THE RESTAURANT they're very busying all the weeks because the chiefcook very good to cooking . For everything the foods nice to states .... if you want to go eating with yourfamily youhave to booking first , if you're not booking you coming straightaway you'll waiting too longer because they've very busy with the customers.... but I'm don't to checking for the food or not they're don't wash the meats probably and like that I'mnot for they five the stars but I'm know they're very good to cooking . Because I'm odder the foods( BUN BO HUE )....For my familys eating when I'm eating I'm see the skin leg pork too many hairy I'm can't eatingthe leg pork but the soups they are cooking very yummy yummy yummy.... I'm eaten at all the soups but the leg pork sorry I'm can't eat puting they bin the leg pork have hairy ... they are don't wash the legs pork probably still hairs and still dirty .... like that I'm give for us only 3 stars but they're good too cooking ... thank you so much for asking me ... im will wish for all the gentlemen's go to restaurants enjoying the foodswith your familys ... goodbyes everyone and see...