Pretty dissapointing experience. We went for my mums birthday. Right from the first order for a drink, the waiter was not interested at all in serving us. We went for the set menu B for four people, my parents who are frequent here asked if we could exchange a chicken dish for a beef dish instead, after a few back and forths they were dismissive and said if we wanted a beef dish we should order additionally, we went ahead with it anyway. The food was ok, not fantastic, but ok. There were about 3 other tables and they did not bother to turn on the AC even with their open kitchen, we thought this was down to a covid reason, but they eventually turned it on. After dinner, we were the last table left and they turned the ac off. The kitchen staff and service staff decided to join the dining area and lounge around while we were finishing off. The waitress who was clearing our table dropped a glass onto my dad when clearing, she did apologise numerous times, but she was handling more than she could lift. My parents love this place, but I was just very dissapointed with the whole overall experience. This place feels like they do better with takeaway than a dining experience. I would not choose this place to celebrate a...
Read moreSTAY AWAY - Attended for lunch with a friend, what an attitude by the waiter who strongly re-emphasised again and again we can only sit on a two seater table although less than ten people present. Attitude continued by the waiter for the rest of the one hour lunch visit - perhaps the main reason why the food portion was terrible for the money we paid. After leaving I only realised they over charged me for food we never had so I called and was asked to come back for a portion refund with no acknowledgment of how sorry they are or even bother to offer a compensation for their stuff up where I had to drive back and listen to them only regretfully wanting to do the correct paper work and even told me that the $0.30 eftpos charge will be reversed and refunded which I later found out it never came through but recharged on the new invoice again.This is on principle and nothing more as I could not care less for the charge, but for the restaurant owner who is in Gordon asking for $0.30 should be ashamed....worst Thai...
Read moreOutraged. Livid. Flabbergasted. Words cannot begin to describe my horror when I was charged $0.50 for the audacious request to make my Larb Gai—a traditionally spicy Thai salad—spicy. SPICY! Imagine my shock when I discovered that Thai food, of all things, apparently comes with a surcharge for authenticity. In addition, we weren't even advised of this surcharge when we ordered.
The experience at ThaiRiffic was anything but terrific. The BYO policy? A complete and utter mystery. One menu says $3 per person, another says $4. Of course, when we sat down, we were given a menu which stated $3 BYO fee. And when we paid, the 'menu of pricing proof' stated $4. Is this a restaurant or a game show? Or "Spin the Wheel of BYO Fees," perhaps? Or just a restaurant with dodgy, unscrupulous management?
Save your pennies, your sanity, and your taste buds. If you want Thai food that doesn’t nickel-and-dime you for doing what Thai food does best—being...
Read more