Never in all my years of going to pubs and clubs have I ever had the pleasure of a security guard actively and aggressively knock on women's toilet doors, with responses from the women in the stall and still jumping up on the toilet lid in the stall next to that person she is intruding in on. I confronted Management to only tell me that they are well within their legal right to do so. I don't believe this is true, if she didn't respond then I would understand. As soon as my friend went in at a later time that night this security guard knocked on her door just as she literally just went inside the toilet & closed the door, I doubt she was even sitting on the seat by the time this ninja door knocker strikes. My friend responded “Yeah!” LOUDLY. The security guard knocked a second time, now that’s just downright abuse of power and instigating. If you get an answer the first time don’t knock a second. Management said that I am making "BIG accusations" he said that her feet was facing the bowl of the toilet and as thats not the way female goto the toilet, they suspected drug use. That drug use is very high at their venue. (sorry to say, but I believe its everywhere, not just your venue mate!) That he's doing every means necessary to ensure it is stopped. He needs to be way more realistic. The way he is going about it, is now tarnishing the log cabin. Drugs unfortunately is an outstanding issue with many clubs/pubs, you cannot fully nip it in the butt. However you must give the customers their privacy, bathrooms are off limits when they have responded to you the FIRST time, if this continues you may as well pee with the door open?! Or better yet just put cameras over the top of the toilets?!. I too had the asked the male Security guard what he thought about the whole situation as he was always very friendly to my friend, especially when he worked at duck duck goose. His whole demeanour changed, he went from 0-100. Real nasty, saying “I was annoying him now” grinding teeth as if I were a guy I’d properly be dragged outta there. Saying he’s “going to back his staff!” that I don’t know what it’s like to do their job, I don’t have to deal with the amount of o’ding patrons. That male security guards are allowed to walk in to a woman’s bathroom if they believe a female may be o’ding in the toilets, that if they don’t respond they have every right to walk in as a duty of care? I couldn’t believe what I was hearing. Having your feet facing the toilet does not automatically make you a drug taker. There could be many personal reasons for this. Being told I’m just making assumptions by bringing this to them is such a cop out. I had enough for the night, especially with the female security guard being warned right in front of me, by another security guard, being physically pointed at, that I was ratting on her to management, caused her to watch and try to intimidate me all night. I then witnessed another guy being kicked out. He was calm, he was rational and wasn’t disorderly. He was complying, he asked why he was being kicked out and the security was being hostile, he kept asking what he did wrong, as he didn’t understand. They told him “they didn’t need to give him a reason!”. They kept physically pushing this man, touching him, toward the carpark. Trying to get a spark out of this guy. He said he just wanted to know what he did wrong, so he knew for next time. Valid question, again apparently didn’t require a response, nor was warranted. Log cabin, since you have taken on the choice of the management, that you selected to run your venue and the security company you have chosen to look after your guests, is 100% a downhill decision, this will be your down fall. you will become undone, another pub/club that closes its door due to staffing issues, loss of hospitality and consumers. Unfortunately another statistic of the Western...
Read moreOk, so we booked this place because i've always seen it from the outside and it's looked nice. It was my birthday so we agreed on doing something new.
So we arrive, the counter at the front has nobody... so we awkwardly walk around trying to figure out how to claim our reservation and we have to find a random server to book us in.
We order drinks and food, cocktails were fine but the Canadian Club dry that I had later tasted like it had been watered down which for $15 a pint seemed ridiculous but I could be wrong or they just don't know how to mix it right.
Food... portion sizes are huge, which sounds great but does send alarm bells off in my head because the food itself screams "quantity over quality"
The fried chicken sides, had no flavour to them at all. You got a lot but honestly, if you're going to charge $24.00 maybe the kitchen needs to learn how to actually season fried chicken. Also your spicy mayo tasted store bought which is fine for most places but the prices here... you honestly expect more.
Smoked eggplant dip was pretty much a bit of sauce with 5 huges slices of bread. $15.00 for again... something that is just so underwhelming. It's a shame because the dip was actually really nice but nowhere near enough to go around. How do you charge $15.00 and barely give us dip?
My fiancee got the Parmi, now look nobody is expecting anything amazing but for $28.00 we just expect you to season food. The chips tasted like what you can buy for cheap at Woolies and I don't get how you can have chicken, ham, mariara sauce and cheese yet STILL somehow manage to have it be bland.
I ordered just the Buttermilk Schnitzel whichy was $26.00. Again unseasoned chicken, unseasoned chips and both mine and hers were with gravy which tasted like they came from some instant packet. Also with how think the crust was, noway that was buttermilk. I can use egg, seasoned flour and breadcrumbs at home and get a better result.
The worst part was, you pay all this and you get this knockoff level of quality and it arrives cold! why? because the servers just stand around apparently allergic to doing their job, a pizza was waiting at the stand for about 10 minutes before a server standing nearby thought it might be worth his time to bring it over.
Like... at the very least the food should come out hot, I think for the cost you're charging customers that's the least you can do when serving this food.
Honestly, the fact you guys are around the corner from places like O'Donoghues, Tattersalls and Emu Hall yet still somehow get customers with your price and quality astounds me.
But key tip to the managers there. Salt & Pepper, it's amazing stuff!
Seriously, I am pretty sure the chips...
Read moreUpdated again - Wed 11th June 2025, went for lunch, I have to say at least they are consistent, my wife loves to go for the selfies but every time she drags me there i am greatly disappointed, food extremely average and prices both food and beverage are above other establishments. Staff Forward thinking about possible customer needs are non existent. yet again I mist look like such a fat bugger that i eat 2 ordered items because every time I seem to get 1 set of Cutlery for 2 orders. very ordinary indeed. shouldn't have to ask them for a second set.
update-: Mothers Day 2024, stopped in for light food and a couple of drinks, front of house girl excellent, Bar staff slow and didn't seem to listen attentively to customer for requests regarding drinks ordered. Food came to the table with 2 dishes for 2 customers and one set of cutlery and no napkin if i chose to use my hands to eat. Had to get someone who would acknowledge me at counter before i could ask for cutlery. I find Log Cabin to be very hit and miss and not a consistent quality establishment.
Update-: Australia Day 2024, my score for food, service and overall rating has upgraded due to attending and seeing Australia embraced as a time all 270+ cultures come together to celebrate us as the diverse nation we are. Food-: great Staff-: excellent Improvement since my last visits however management dropped the ball when saying they were escalating but failed to contact.. I hope this upward trend of service continues so as i may one day get to 5 stars
Update-: Came back again and total failure again, I absolutely despise rum, I can even taste it on a not properly washed glass and sure enough order a bourbon and get a rum. FFS does anyone actually listen and do their job these days. call me old but these young people just don't cut the mustard.
2 out of 2 strikes
Previous review-: Booked well before the attendance for inside, hostess takes us to kids playground until i said i booked well in advance for inside. moved to inside bit then later asked to vacate before even finishing because the table was booked. Well so was mine. Very poor form on that point. Food - quality was good and it was delivered in a timely fashion however prices are well above what you would expect for a simple menu. Value - Been there done that it's nice but too expensive for what's provided Not sure that I would go any time soon if they don't honor bookings and want to kick you out...
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