On Tuesday morning my husband and I went for a coffee with our granddaughter, when I asked one of the girls if they had a high chair I was told yes it’s over there and the pointed to it, when I went over to get it myself the high chair was filthy I then went back to the counter and said to the same staff member that the high chair really needed to be cleaned, I must say I was rather shocked to be handed a bottle of windex and some paper towel to clean the chair myself, if these workers were busy I wouldn’t have minded they were both however very busy with their own conversation,. I’m sure that in these times that the cleanliness of any business is of the greatest priority and should not be done by anyone but a staff member who follows the correct protocol. I will not ever return there again and I have and will tell people about the level of absolute rudeness and discourtesy in which we were treated. Perhaps these girls make great coffee, however they need to work on their customer service skills and general good manners or...
Read moreIf I could rate it zero I would! The available menu was one written on the wall, which had 4 or 5 items to choose from. Which wasn't a problem at all. Me: I'll have the avo smash please Reply: We don't have Avo! Me: OK, could I please have 2 pouched eggs and bacon Reply: We don't do pouched eggs! By this stage I'm looking at the other items on the menu wondering if she's going to jump down my throat again if I asked her for something else! So out of frustration I said to her, "so what do you have available!" And the reply was...We were flooded last week so that's the menu! This women was just out right rude and had absolute no manner at all. She's looking at me like I'm being a inconvenience to her day! Some advice to you lady, if you don't have something take if the menu! Crack a smile and learn some manners, cost nothing too be kind! I won't be going back...
Read moreUnprofessional service, very rude staff. I went there for the last time today. I ordered with a friendly smile and the girl seemed angry with me for simply ordering breakfast. I asked for two sets of sourdough toast, both with avocado and both with two eggs. They came out with one egg on each. When I went to the counter to ask for an extra egg the girls all looked at each other then at me, making me feel super uncomfortable. I had to try extra hard to be nice and polite as I thought they were all having a bad day but I then emended they are like this each time I come here. Never going back there again it’s not worth being made to feel like you’re unwanted...
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