I am a regular customer here they advertise a special here for seniors but I've always felt their treatment of senior customers is a long way from special on two occasions I have brought new customers close friend who are seniors like myself an they have been treated badly by staff with demands for I'd cards I feel that I'm being treated as a liar when saying that I and my friends say we are seniors which is very obvious There is a need for more training here in customer service I would prefer they removed the word special or had the sign changed to seniors not special when showing my seniors card I feel I'm very unwelcome there ..better to go to Hungry Jack's...
Read moreDid you know their iced coffee's aren't really iced coffee's? They're a milkshake, done in a coffee cup, made with old pre made coffee shots..or was it instant coffee? I asked for an iced caramel latte, expecting milk, a fresh coffee shot, ice, a pump of caramel and ice cream on top(because the gent said they make it with ice cream)and that's definitely not what I got. I watched him make it the same way he makes his milkshakes and I standing there, shoked. I didn't notice once, them wiping down the milkshake machine, so wouldn't be surprised if I got some lime milkshake in my "iced coffee". Not to mention the price of...
Read moreMy wife waited for 20minutes this morning to receive a coffee. If the 3 girls did more work and less chatting and laughing between themselves, they would get the work done a lot quicker . Stop bragging who the one is in charge and do your job. She actually told the girls exactly that when she did receive her coffee.
Even my 2year old stood their and had to wait with her
So much better when Todd and Kody are there at least they are more prompt and professional Very...
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