I ordered a Veggie Patty sandwich yesterday and I was left extremely disappointed. I dealt with very rude and impatient employees who made me feel far from welcome. When I got home to eat my sandwich my veggie patties were barely warm, my sandwich wasn't cut, the lady who served me put on enough mayonnaise to drown a horse and I was given no napkins to clean up the excess mayonnaise. If I could I would give this restaurant a 0 star review but I did think that the toilets where an upside to my experience and alone deserve the one star that is the...
Read moreTonight my partner and I were served by such a kind girl (Beks)? her customer service was amazing. Previously before us a customer had ordered around 5 or so subs and she smashed them out by herself so quick and patiently, keeping in mind she was in the shop by herself no other colleague that I could see. I just want to say how professional she was in this situation and the way she held herself together. She deserves some type of acknowledgement for this amazing work. Plus her subs were the best we have had for a while. Prompts to her Keep up the...
Read moreWe at subway new Norfolk today the girl that served us was excellent she was serving the 2 of us and 2 others with more waiting , it was busy. She called out to the young girl that was on a break to give her a hand , she yelled back that she was on a "break still ," And did not help , I guess customer service is not a thing a teenager with a job should care about. 10 points to the girl that served us after 20 minutes , she had more patience than me. When you are at...
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