Twin City Hotel — Restaurant in Thuringowa Central

It’s rare that we give neutral or even negative feedback on a place we visited.

This will unfortunately be the case for the Twin City Hotel (14 Hervey Range Rd, Thuringowa Central – Townsville - Queensland).

It's a large structure (housed in a very well-designed hangar), with a huge car park, a games room (pokies), a lounge, a pub, and of course a restaurant.

We were there on Monday the 13th for a dinner for 4 people.

It's a self-service buffet with decent prices displayed at the entrance, and soft drinks are unlimited. Other drinks (beer, wine, etc.) are chargeable, but I find the prices a little high, certainly to increase the lower margin on food.

The food is not extraordinary, and could do with a little more refinement, but that is certainly why the price. Should we really prolong the race for the sale price and therefore the cost price which has been raging in Townsville for some time? This policy seems to drag quality down.

The evening, we were there, the room was full (again certainly thanks to the price), and the turnover was well managed by the staff because the vacated tables were immediately cleaned and offered.

Note1 - Pay attention to the dishes. Even if they were all well stocked, he would have to pay attention to the tricks of the dishes that the careless customers dirty without having to compete with the next customers. It's not clear.

Note 2 – Cleanliness. The fairly dark carpet is often stained with food (always from the same unscrupulous customers) which remains on the floor for a little too long, before someone from the staff does the cleaning.

Note 3 – Of the four people there, two were unwell all night, even though they didn't eat the same thing.

Note 4 – The bar. Possibly provide additional help at the bar, because the person who was there was not very energetic and seemed to suffer from the fact that she was in this position. Is this a punishment for the Twin?

Note 5 – For customers. Stop filling your plate and leaving uneaten food that will end up in the trash. It's better to load your plate less and return to it more often.

Unfortunately, and only if the price attracts you, I do not recommend a restaurant. Choose other restaurants that will offer you more interesting food and more attractive locations for almost...

Would give 10 stars if I could.. Love love LOVE this place. My husband and i went and had the buffet. Walked in and yes there is a line, (but moves quickly enough) but since it was just the 2 of us we did get asked by a very well mannered, very well spoken young man named Will to goto the front of the line and tell them the table number. Beautiful customer service Will 5 stars before we even walked in. 🌟🌟

They seat you accordingly which is great to see, staff where amazing and accommodate all your needs. There is so much food to choose from, even a sushi train. Butter chicken, lasagne, potato bake, peanut beef curry was beautiful i had a bit of each. I didnt get to try the Barramundi bake, but we were told by others that have been there it was nice.. they literally have something for everyone. Great range of deserts and had lots of lollies and sprinkles soft serve icecream.... you won't leave this place hungry that's for sure.

I can't rate this place any higher. That lady at the front that served us was very nice and helpful (I forgot your name sorry and we left receipt on the table). I'm telling everyone about this place. Our whole family are coming back next time (we arent from Townsville) as we've raved about it haha, they all want to try it now.. I wish I had taken better photos tho.

Merry Christmas and a happy and safe new year to all staff ect, we will definitely be back in Jan/Feb for another night of...

The Buffet is Good value for money, there's 7 sections of buffet x1 sushi train x1 salads and cold meat x1 Asian ( Chinese and Indian) x1 pasta ( varieties) x1 roast ( pork,beef, vegetables and varieties of gravy e.g. diane) x1 deep frys ( wedges, chips, potato nuggets, calamari etc) x1 children ( where you can put together the ingredients according to child preference) e.g hot dog, burger, spaghetti and as well on the same bar the soup of the day, There's also pizza varieties and garlic bread. And for $6 the unlimited drinks corner, and then there's also an alcoholic bar for wine and spirits. Booking is essential. There's a Bistro for those who like made to order meal and right next to it is the sports bar with a huge screen TV ( whole wall) and on the other side is the Coffee bar for quality catch up ( they also has a menu list and great ambience) adjacent to it is the 26 poker machine room. ATM the club corner is being built and on the final touches. Over all it's a stop entertainment ( this building is used to be a shopping centre) Plenty...