Wow, absolutely blown away by the rudeness of the male who just answered the phone to take our order at the Toormina store. Our first (and last!) time ordering with Sea Salt, the bloke immediately had major attitude. We tried to order a Sea Salt basket and was asked "is that it?!". So sorry that $48 worth of food is too small an order for you. We were then told Sea Salt DOES NOT SELL Sea Salt baskets, despite the shop name being on the TITLE and it being listed on their web site! FYI, it's on your own site as: 3 Pieces fish (battered Dory) 3 Potato Scallops 6 Calamari 3 Crumbed prawns Medium Chips Lemon and Tartare & Black Sauce
Just called Ottomans and they were happy to take our order.
Reply to the owner: If you think being busy is an excuse for aggravated rudeness from the moment your employee answered the phone you're sorely mistaken. Your junior employee has a long way to go with learning basic customer service skills and phone manners before he should be allowed to "help out" again as his attitude was very...
ย ย ย Read moreWhat an absolutely fantastic feed and great service. We have had hot food on numerous occasions and couldn't fault it. The calamari is so tender, the prawns are actual ocean caught prawns, not the frozen cr#p, best potato scallops in toormina/sawtell and great chips. Love the option to get local seafood cooked! Easter seafood Platters of fresh seafood did not dissapoint, bugs, lobster, prawns, crabs, oysters and sauces. Easily fed up to ten adults for a very reasonable price. Thankyou seasalt fishmongers my fussy family are very happy with your fresh seafood...
ย ย ย Read moreChips were alright, the sea salt fish wrap though. That. Was. Terrible. It was absolutely massive and contained an oceans worth of sauce which made the whole thing soggy and fall apart completely. There was also at least 2, probably 3 types of sauces on it I think. It was also far too full and couldn't close until I took about a quarter at least of fillings out but that still didn't work very well because of how soggy the wrap was. Overall I was rather disappointed and would've been better off going and getting something from the nearby subway or...
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