Bellarine Sushi & Noodles — Restaurant in Victoria

I called up to place an order, and the lady on the phone was talking so quick I could hardly understand her. I ordered, and when we got home from picking it up, it was the wrong item. I called up to clarify, and she kept insisting I ordered the wrong thing. I insisted I didn’t, and didn’t even have any idea what it was (it was spicy, and said ‘daily special’ on the receipt). I asked if she could make the right one, and I would pick it up. And she said fine. My partner went to pick it up, and she practically threw it at him and snatched the incorrect one back. He was upset at how he was treated, and we will not be returning. Honestly, It’s a $15 bowl of noodle, I hope it was worth it. Because we are locals and you have lost a lot more business than that.

Have you not heard of good customer service? Sometimes miscommunication happens, (especially if there is a language barrier as there was in this scenario), however it is how you solve and deal with issues which gets customers returning. They were very rude and I do not recommend. Which is a shame, as their...

Hands down best value noodle bowls of this kind.....I get my usual combination satay noodle bowl....absolutely delicious! I made the mistake of eating at another noodle place when out of town...let me just say I was more than disappointed, will drive 2hrs back home just to eat here.

Bellarine noodle and sushi give great amount of meats, seafood and veg in the combination noodle bowl.

Good price for the sushi also.

Staff are great, I don't even order anymore , I just get my usual and it's ready before I sit down.

Well recommended joint for noodle dishes.

Picture doesn't do it justice is it already...

I’ve been a loyal customer, always ordering the same thing: four plain tuna rolls, freshly made. I can’t eat the cold ones because of sensitive teeth. Still, if they have cold ones sitting out, the staff often refuses to make fresh ones — and won’t sell us any at all. It’s frustrating, and frankly, it feels like they’d rather waste a sale than accommodate a simple, reasonable request. Not how you treat regulars. The woman who runs this place — who I assume is the owner — is incredibly rude. Her attitude is nasty, unwelcoming, and honestly shocking for someone running a business. Really...