Crazy Asian Ballarat — Restaurant in Victoria

First, I don't like to make an public review wich will impact to the business in bad way, specialy in this hard situation to all businesses during covid time period. But because of the owners attitude of this restaurant ,its force me to make this review..I purchased nasi Goreng and special fried rice through the doordash app and I paid extra 4 dollars to make the portion large size . Once I received the food I was surprised after seen amount of meat and seafood has been add to my order.. and also rice is very dry as well..its seems like straight way take out from the fridge and microwaved..in the menu has mentioned both rice dishes serve with BBQ pork and shrimps, but I barely find shrimps and pork, almost nothing at all.. just 6 tiny pieces shrimps and very tiny pieces of BBQ pork may be no more than 8 pieces in both fried rice , I have attched the pics in this comment .thers no pork at all in the special fried rice.. I have made the call to inform them in very respectful way that I'm not happy with the food and try to explain have to received more meat in the food and this not the way other restaurants serving nasi Goreng and special fried rice, it could be different the way you serving food, but still it has to be considerable amount of meat acording to what you are charging from the customers .lady who answer the phone after few second she hangup the phone without say nothing and I called agin then person who answer , I assume he is the owner of the restaurant and dont even bother to hear what i was trying to say, he started to raise his voice and told me "this is small order, this is what you get from this restaurant, if you don't like what I serve don't order from this restaurant, go for another place, ""and some other rubbish things in very disrespect full way and he say" bye bye "like singing song.didnt even let me say single word. Never seen any one behaving like this way in food restaurant business. Hard to believe this kind of worst attitude people how they run restuarant.dosnt matter if you don't know how to cook and serve proper food , but don't disrespect to the customers this way... ultra disappointed and shame in you guys..people like you not deserve to be in this business..........think twice before you order from this restaurant..fake food,worst attitude..please don't waste your...

I ordered Satay Chicken Skewers, Shuizhu Fish (hot boiled fish), and Hui Guo Rou (twice-cooked pork), but the entire meal was a huge disappointment. All the dishes tasted like they were made from frozen ingredients — the meat, the fish, and even the vegetables. The veggies were clearly either frozen or stored for too long, with a limp and tired texture.

The most unacceptable issue was the complete lack of freshness and authenticity. The satay sauce for the chicken skewers was diluted heavily with starch — are we really that short on satay sauce? The chicken itself was frozen and poorly marinated, with no flavor penetration. Whether it's fried or grilled, you can't get away with that kind of careless prep. From the marinade to the sauce, absolutely nothing was done properly.

The Shuizhu Fish was no better. The fish was clearly frozen — soft, mushy, and with none of the bounce or texture that fresh fish should have. The broth was overly thick and glossy, which again suggests they used starch instead of proper Sichuan techniques. For $25, I received about 10 thin slices of basa fish, sitting on a pile of bean sprouts. Honestly, for that price and quantity, you could at least use snakehead fish (wandou yu) for a better texture and taste. There was no numbing spice from Sichuan peppercorn, no real layers of flavor, and no freshness at all — just bland heat and disappointment. Even the chopped green onions on top of the fish dish looked like they had been sitting out for two days.

As for the Hui Guo Rou, the pork was also frozen and not treated properly. It wasn’t blanched, marinated, or fresh. The vegetables were soft and lifeless, likely due to poor storage. There's no way fresh vegetables would cook down like that from a proper stir-fry.

Honestly, this is not just inauthentic — it’s careless. If there were a zero I...

Very unhappy with service not even worth rating a star.

Second time ordering and both times got charged extra $2 at door for delivery on top of delivery fee after we had already paid for delivery of food and delivery to door through menulog in full (total of $4 charged at door upon delivery but that's not the principal they are over charging there customers and demand payment on DELIVERY at your door. No payment and they won't let you have order. We feel this tactic is grossly unfair and scamming customer). They will not give delivery of your food at your door unless you pay the added fee!,

We refused to pay extra and argued with girl that we had already paid through menulog for order and delivery and had receipt to prove order was paid for in full. SHE SIMPLY DIDNT CARE. We argued before handing her the added fee (Hungary family awaiting tea) Was No real explanation from her as to why, nor a apology they were going to charge extra at door upon delivery of food and nothing on web page for stating they would charge extra for on top of a order that was already paid for prior to delivery.

If lady is charging one customer like myself, makes you question how many others is she charging as well! (If 10 customers are charged at $2 each that's $20 she's made above menulog charges and fees for already paid for meal, to me that's scamming people).

Same Lady was the delivery driver on both occasions of delivery and extremely rude as well.

We Simply Will not be back again nor will we recommend to local friends or family.

Avoid at all cost like...