Gippsland Palace Asian Restaurant — Restaurant in Victoria

Very dissapointed to say the least... Went out for dinner with Husband and Son. Had to call waiter over to order.... ordered honey chicken for son and 2 person banquet for us, to be told banquets for all people.on table, not for only 2... to which we said ok we will leave... Waiter told us he would check with chef, next thing we know first course came out to table, guess 2 people banquet was ok... Food average.. Whilst waiting for next course, noticed agitated people behind us... one table very angry at waiting over an hour for their food, all the while many bags of take away going out from kitchen. People not happy walked out door... Whilst cleaning table waiter took half empty bottles of water to kitchen, which he filled and put back in fridge, not cleaning or emptying them.... Our sons honey Chicken came to table and basically thrown down by Rude waiter... Food looked dry and either over cooked or re cooked... Then table behind us with a group of elderly people call waiter over to order their food... this table was there way before we even entered the resteraunt.. They were not happy either. All the while the wait staff were talking behind bar and laughing at the people leaving.. And another table of un happy customers were also loudly discussing their issues as had to send one meal back as it was horrible, whilst husband had been waiting for entree for a long while, only to be told it was no longer available and replacement would be another 20 mins... My Husband and i discussed what to do as we were not happy, sons food was terrible so we decided to leave . Went to cancel order, and pay for what we had. To see our 2nd course of soup being delivered to table as we were leaving, husband told her we didnt want it as we were leaving, waitress then promptly gave our soup to the elderly diners behind us.. Each to their own, we have read mixed reviews and decided to give it ago, will...

Super long wait Food was off Food was uncooked Terrible food Extremely poor customer service Poor communications between staff members

We came down from Melbourne to visit family and stupidly ate here.

We ordered several dishes and had to wait 1 hour and 20 minutes as they weren't able to keep up.

We received our Sweet and Sour Pork and all tucked into it at the same time. We immediately noticed that it was seriously OFF. I took it out the back to the cook and he smelt it and said that it was off. We were offered a lemon chicken dish as a replacement.

We received the lemon chicken and tucked in only to find that it was very raw. I took it to the cook out back and they all agreed that it was raw. We were offered more replacements but were too scared to accept them.

I told the presumed owner that we were unhappy and should have simply walked out, but I kindly offered to pay for the drinks, fried rice and Spring Rolls. She argued and argued that we should pay for food that was sub standard.

In the end, she said that she would pay for all of our doctors bills, emergency department fees and any other incurred medical expenses if we get sick and she said she was happy for me to advise the health department and leave a review here, rather than offer a discount for serving us OFF food, as agreed with the cooks.

The presumed owner vigorously argued that the cook did NOT say that the food was off, but rather offered us a replacement or money back for the affected item, but the cook didn't even speak English to us. She then accused us being the type of people that eat there, complain, get money back, then come back again and do the same thing over and over!

I'm...

BEST LEMON CHICKEN EVER!!!! Super crispy, juicy served with lemon sauce on the side so that the batter doesn't get soggy 10/10!!!!!!!!!! Had dinner here whilst camping on the 90 mile beach, and to be honest I was pleasantly surprised. I always judge an Asian resteraunt by their Fried Rice and I wasn't disappointed, well seasoned, firm rice and not clumped together, Winner👍. Chilli beef was good spicy🌶🌶🌶 and not sickeningly sweet like most places. Salt and pepper ribs lacked flavour and seasoning (Salt & Pepper) and could of done with some 5 spice also. Service was courteous and accommodating but the price could have been $6 lower per main dish. A surprisingly good little asian restaurant in a big country town...worth a pit stop.⭐️⭐️⭐️1/2. If you enjoyed this review please consider giving it a like 👍and you can follow me by clicking on my icon for more honest and...