Grant St. Grocer — Restaurant in Victoria

I stopped in there with my two young children last weekend to get a quick drink and a bite to eat. All of the staff were magnificent in making us feel welcome and going above and beyond what could be reasonably expected. Despite my daughter dropping, and smashing, her babycino which she had practically finished consuming already, they insisted on replacing it free of charge and they were very kind to wave away my apologies and get the mess cleaned up. I inexplicably failed to see the cutlery and napkins on offer at a central location and when I asked for them, they were kind enough to grab them without simply telling me where they were or rolling their eyes. My daughter was in a wheelchair due to a bone condition and they were caring enough to sensitively enquire into her needs. The food was great, the drinks were great but it was the wonderful staff that ensured we would come back.

I'm not sure we were the ideal customers that day but their patience, kindness and empathy made the visit great and I thank each and every one of them for their contribution to making that happen. I did not ask for or expect those little actions but they were greatly appreciated in the...

Would not go back to this Coffee venue. Treated like a second grade citizen. Was halfway through my coffee order and was 'asked by the lead person' to go and sit outside and someone will come and take our order. That was done, but when we went in to pay, was again asked to ago back outside and told someone would be out to process our sale so we could pay. Then, the ipad would not work, so went back in to pay, which is what I wanted to do in the first instance. When I challenged the lead person, I was told that they needed to 'move me on' as there were others waiting behind me to order. What the? ...... I was already halfway through ordering when asked to go outside the first time!. Should have moved on then. Not sure if it was because we had leather jackets on….some with sewn on patches, or WHAT. Not a venue I would recommend or go into again....

We usually have breakfast at Eli & Ivy and absolutely love it there, but since their café is currently closed due to fire damage, we decided to try Grant Street Grocer. Unfortunately, we left very disappointed.

I ordered the Smashed Avocado with a side of mushrooms ($29), which seemed reasonable at first, but when the meal arrived we were shocked at the portion size. The menu should really state snack-sized or kids’ portion. It was a single small slice of sourdough with avocado and two poached eggs barely fitting on top—not nearly enough for a proper breakfast.

To make matters worse, the two coffees we ordered with our meals didn’t arrive until about 5 minutes after we had already finished eating.

Sadly, it was a poor experience overall. We won’t be returning and will happily wait for Eli &...