Alexandra Bakery & Cafe — Restaurant in Alexandra

My friend ordered a chicken sandwich and it was under cooked.

We went back to complain and the owner only gave a partial refund. We understand it was half eaten but he had to vomit it out to make sure he didn’t get sick later.

We weren’t rude when we came in, we were just shocked that my friend had eaten some raw chicken. We would have appreciated the Owner being more apologetic towards the situation.

Though solutions were offered, the fact that we were given a partial refund is why I’m writing...

Disappointed with this bakery today. Firstly, the raspberry muffin was not cooked through, then we ordered a ham and salad roll. This came with ham, cheese , lettuce, carrot, cucumber and tomato. We also bought a chicken and salad roll, yet this onlycame with chicken, cheese, lettuce and tomato, why are the other salad items not included, I'm sure i paid the same price?? There is obviously a surcharge for using card as well. We will try another...

I had the roast beef focaccia and it was delicious. The pie cabinet was almost empty at 3pm but I'm guessing it's because it was close to closing time. The service was pretty good. Would've been better if it came with a smile though. Great location on the main street. No access if you're in a truck but that's the same all around...