Hecho en Mexico Ballarat — Restaurant in Victoria

So we get there, table is sticky, ask for a cloth and spray just to wipe it down, gets told its just been vanished, but will wipe it over, missing several spots, table still sticky, paint and vanish coming off, so not even food safe, doesn't get told there is a 8% surcharge, or a 1.4% surcharge for using card, that is nearly 10% on top of the cost of food and drinks. food was trash, sorry but when getting served food that tastes like cat food and spitting it out in a tissue, and not able to eat it, waiter death stares you while proceeding to stare at you the whole time making us uncomftable, and only removes 1 lot of food from your bill, even though you literally cant eat it, tables are too close together, got hit in my damaged Back 3 times in a row with the person behind me just trying to get up, got served my lemon lime bitters with cinnamon around the rim of the cup, yuck it went in my drink, they do not go together, orders a drink of Jameson and coke after told $10 per shot and $2.50 for coke charges $14.50 before extra fees, then serves it to our 5 yr old, who ordered coke with ice, says the name too, still proceeding to put it in front of our 5 YEAR OLD, on the other side of the table only one on that side not to the adult that ordered it, is not ok!!! Want a refund, over charged and a waste of $125.72 never again!! Owner please get in contact, i am seeking an adequate apology and resolution to these...

Many positives with a few dissapointments.

Service on a very busy night was wonderful, quick to be seen, quick to pump the meals out, and a very friendly waiter! Awesome customer service

The salsa for mild is still very hot, I'm not a whimp for spice however the mild Salsa was mouth burning. Not sure if it got mucked up and we got something other than mild however my partner and I both had a rather mouth burning experience.

Cocktails that are $20+, rather pricey compared to other joints nearby, and varying in strength, couldn't really find a consistency between them. We ordered 4, 2 of strawberry, 2 of passionfruit and both compared to its matching other were varying in strength.

Surcharge was well promoted on both the website and signage indoors so that was a bonus, it wasn't hidden that weekends are 7%

The size of the dish, now don't come at me and say price increase etc as another Mexican restaurant nearby will put the same price on the same dish that tastes the same that is nearly tripple the size. I feel value for money was not there

The vibe of the restaurant was good, can't complain there, it was rather nice and layed out however it is quite loud and sounds bounce around.

Very easily accessible, very easy to find parking nearby, and is all round...

My friends and I couldn't find any dinner places open on Sunday in the first week of the New Year (most places were still on holiday I guess) except for this place - we had called in just a few minutes early to try secure a spot and they were very accommodating!

When we arrived it was PACKED to the brim and very loud and busy, but there were only 2-3 staff working. Despite being understaffed you could tell each one of them were putting their utmost into their service so kudos to them!

The food and drinks were purely amazing and despite the business actually were delivered promptly all thiglngs considered. I timed them from the moment our orders were put in til our mains arrived, was just a little over 20min. They had already provided us our drinks and sides by then.

Our visit here unfortunately coincided with a huge family gathering of about 20 people sitting just opposite our table, and though I'm glad they were having a blast, it was a grating blast on the rest of ours' eardrums listening to them literally shout and holler and scream the entire time.

That aside, it was a great experience, and the artistic design of the entire and menus impressed me a lot - would love to visit again when I...