The Bird — Restaurant in Victoria

I don’t mind paying through the nose for a burger when I’m at the snow in Australia, but when the description reads smash burger and all you get is a supermarket pre-made burger patty that is more something else than meat you question why. Why don’t they care? Or is it that the margins are so tight due to high wages, rent and insurance that they have to buy the cheapest most tasteless breadcrumb filled questionable processed meat patties out there? Price per kilo of fresh meat is generally cheaper than processed meat(?) patties so maybe its a skill/time can’t be bothered thing? My kids curry was cold too. Topping it all off was that it took over 50 mins to get our meals and the staff were unapologetic and rude. I wont be back for a long time. Bummer, as the food across the road at Hotham central apres is just as bad. At least the chips here were properly cooked here. Might pack my own lunch next time or just eat the pies and chips. Then at least I know I won’t be disappointed and feel that I’ve just been robbed and...

One of the worst restaurants i have visited ever in my life. As soon as you enter they will welcome you politely but the real disappointment starts once you make the payment for your food.

They will not listen you if you ask to clean the dirty table, they won't even provide water before or after meal. Also major disappointment was their serving size. If you order for four people, I swear a single guy can finish it alone.

Serving size- very very small Cleanliness- very bad Staff behaviour-...

One of the worst hospitality experiences I’ve had on the mountain. 25 minutes for a bowl of chips. Not even during peak lunch — just pure laziness and disorganisation. Staff wandered around like it was all too hard, dripping with that “too cool to care” attitude. Zero urgency, zero service ethic, zero clue. The Bird trades on location, not effort. If you want overpriced food served with a side of indifference, this is your place. Otherwise, steer clear....