I have ordered over the phone calling to the Forrest Dale outlet by mistake (assuming I called Forrest Lake outlet). When I reached to the store it has already closed for business with lights are already off at the front. I told them about my mistake. Specially Brendan the manager and the people at the back of the kitchen are so generous that they turned the stove and prepared the meal I ordered in Forestdale store. Moreover, they insisted to take a bunch of chicken fries for free. I am speechless to their service.
It started with when I realise my fridge got busted today with no food left for consumption. I may had look for halal food somewhere else for the kids (this store is the only halal Chicken Treat I know).
Later I rang Forrestdale outlet to describe the situation. They also understood and told me it is alright and I don't need to pick them up or pay for.
Hats off to all these heroes . Thanks to Brendan once again. You proved there are always more good people exist in this earth compared to...
Read more23/01/2019 Quick service cold microwaved food cold chips 10/01/2018 It use to be good, went there for one of their finest chicken rolls. Well, no longer got that rating opened up the roll and the chicken meat consisted of 30%.
Flavored sauce I think it was meant to be mayo made 50% of the inside of the roll.
The outter part of the roll making up the 20% was good overall. The chicken meat looked brown, possibly from leftover meat wasn't consistent with previous chunks in the past.
Chips are a nice golden brown and crunchy texture. Little bit oily. #thebestchipfinder
20/05/2018
Today was a surprise visit, and yes I got the surprise. The chicken roll has got smaller and has a shine to it, it was binned....
Read moreVery bad customer service at Forest lake. We ordered a few meals and when we arrived home one was missing. Went back and meal was given but not very apologetic instead they said it was our fault for not getting the drink ourselves when that was not mentioned at the time of payment. We ordered an extra meal specifying the pieces of chicken we wanted. When we got home the order was wrong again. We called them as we couldn’t go a third time to get the right meal and they kept saying it was our fault and hung up on us. First and last time there…the Vale has way...
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