Hungry Jack's Burgers Girrawheen — Restaurant in Western Australia

New update. 30-9-2021 Went back to redeem my vouchers. Was a lot cleaner, staff attentive, polite and service was fast. No order issues at all. I even got called 'Sir'.

Got home, bag was well packed, great presentation on the burgers, very tasty. Maybe it was the vouchers, but can't fault this visit.

All in all a ton better. Thanks HJs. ‐----------- So, the manager contacted me and apologised. They kindly sent me two vouchers. Will go back, and try again and update review. ‐----------- Ok, so I am working late on a Sunday and decide to treat myself to a takeaway meal from HJs. Turn up, young kid at counter spills Coke on takeaway bench, leaves it. I'm like OK whatever. I am the only in store customer.

I order a Medium Whopper Meal, Coke with two extra medium fries for wife and kid. (Requested). Kid asks, sorry what size meal was that? "Medium".

Step away and start waiting.

Manager comes up, "We're out of fries, would you like onion rings instead?"

I'm like to myself, what fast food place runs out of fries? Ok I say.

After quite a while, kid comes up, "Here's your burger, did you get your refund on the fries?" "Uh, no, I swapped for onion rings." "How many onion rings was that?" asks the kid?

By now, I'm mad. The orders right there on the screen!

"Three medium onion rings."

So, he goes makes the onion rings up, and brings order up. "Here you go".

"Where's my Coke?" He goes and makes Coke up...

I get home, burgers cold by now. I'm not going back.

Keep in mind I was the only in store customer most of the time, (one old guy came in and got a burger only and left whilst I was waiting). My order was up on the screen for any staff to read.

Drive thru was not that busy.

Get your act together HJs, my last two visits have been awful.

HJs used to be pretty decent. It's...

Listen, I don't know who Jack is or why he's so hungry, but I can tell you that after visiting this place, I was left feeling pretty hungry myself. As a vegetarian, I was a bit disappointed to find that there weren't many options for me on the menu. However, the staff were friendly and accommodating and offered to customize a veggie burger just for me.

I have to say, the veggie burger they whipped up was pretty delicious. It was packed with flavor and had just the right amount of spice. I also appreciate that they had a variety of toppings and sauces to choose from, so I could really make it my own.

The only suggestion I have is for Hungry Jack Burgers to add more options for vegetarians and vegans. It would be great to see a dedicated vegetarian or vegan burger on the menu, or at least a few more customizable options for those of us who prefer not to eat meat.

Overall, if you're a meat-eater, I'm sure you'll love the burgers here. But for my fellow vegetarians and vegans, don't be afraid to ask for a custom burger that meets your dietary needs. The staff are more than...

Visited here on the 19th of february, third time having my meal done incorrectly. Called the store to make a complaint as i were a bit annoyed as it were my once a week take out.

The lady manager on morning shift (around 10am) were incredibly rude. I explained that i had asked for cheese on my burger and had not recieved it, she then demanded that i came in to get it sorted out, as it were not on the order, although i had repeated it twice just to be sure as i know the speakers can be a pain for them.

I continued to tell her how i hadnt checked until i got home and really didnt feel it were right to make me drive all the way back and use my own fuel and expenses to fix a meal she had not even taken a moment to apologise for. After a 3 minute conversation with her she finaly requested my details for a replacement meal. Honestly i would have just been happy with an apology. She made me feel as though i were a liar and i don't feel thats how a manager should conduct themselves. If i were her superior, id be...