Around 9.10am to 9.20am on 30/11 we ordered two brekky meals one with a decaf coffee and one with a juice. As we got to the drinks part, the girl who was taking our order put us on hold and served a red car that had just appeared in the second lane, then came back to finish our order. That same red car went ahead of us and did not stop to pay at the pay window to pay.
The girl had had trouble with our drinks order and I restarted a decaf coffee and juice as I saw a "weak coffee" on the order, she acknowledged the order. I asked the girl, who had dark hair worn in a plait why she had stopped serving us to serve the other car and she said "no particular reason" and then after I enquired further she claimed she hadn't served her (with attitude).
We paid and went forward to pick up our order, and were given a "weak coffee". I asked if it was decaf as it was ordered for someone with a heart condition who cannot have caffeine. They said it was not decaf, that they did not do decaf and (with attitude) replaced the drink with a second juice.
I repeated decaf coffee multiple times, and was really unimpressed that was not addressed by the first girl, I was really unimpressed that our order was suspended for someone who came after us. I also had concerns after seeing that car didn't pay.
The brekky order should have been pleasant and not served with a side of attitude.
HJs should also know to offer decaf.
These are the reasons...
Ā Ā Ā Read more[FEB 2025] ... what the ??? ordered a small whopper with cheese meal (with water). get charged the expected price of $13.70 ... didn't bother checking bag -- as person behind me was in a supped up 4WD - seeming impatient - his front bumper was almost touching my car's rear.
got home and was given a whopper junior !!! feel ripped, as can eat that in like 3 mouthfuls ... what else am I going to have for dinner ... GRR.
ooh and everything that's meant to be in the bun - was half outside the bun ... a sloppily put-together burger.
[OLD update - 2022] ... Have had mixed experiences with this store over the last 2+ years.
NEG == sometimes almost look like burger has been dropped before put in bag, as 1/2 contents is completely outside of bun.
POS == friendly + fast with drive-through.
Most SAT morning's our work often order breakfast for whole crew (6-8 ppl) - regular thing for last 2+ years.
This store is certainly only average... Nothing "exceptional" + as said, sometimes the burgers are below standard.
As far as HJ's goes, personally feel that this HJ store doesn't serve up the same quality that i remember as when younger.
They seem to have gone the way of "fast...
Ā Ā Ā Read moreI ordered the hunger tamer box from uber eats not only was it a 30 min delay but the whopper might of well just been the mayonnaise special the ratio of mayonnaise from whopper ingredients was astonishing the whole burger was drowning with mayonnaise I couldnāt actually see the lettuce or hardly the tomato because the mayonnaise was engulfing I canāt give it a taste review because all I would say is it tasted like mayonnaise and bread and of course it was cold I will try provide a picture (keep in mind this is me after trying to remove as much mayo as I could) now the cheeseburger was the same as the whopper drowning in mayonnaise it was bearable because it was smaller than the whopper the nuggets tasted cold and as if I strolled to my nearest Woolworths got 3 frozen nuggets the airfryed them for 30 seconds finally the chips were of course cold,unsalted and hardly enough for a large size I would rather get risky Chinese food and suffer the food poisoning from that instead of hungry jacks...
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