Went through the drive thru tonight. Ordered boneless chicken, to be told that they were out of tenders. So we ordered the Family Feast, and get told that they need to count the chicken (never heard of this), we sat in the drive thru at the intercom/speaker for almost 10 minutes 🙄 Then my driver is saying, hello is anyone there, and a voice proceeds to say, we won't be long, after another 5 minutes, he says, yes we have a Family Feast, would you like anything else, yes a original burger please, he then says, I won't be a moment, and comes back to us after 2 minutes. After finally taking our order, we head to the 1st window to pay. My driver hands the young Asian boy a $50 note, and he says, I won't be long, I need to get some change, we waited another minute before he came back. This is a total of 18 minutes. This has got to be the worst customer service that I have ever experienced. Not a happy customer at all! Smarten up Treendale KFC, cause you are going to loose a lot...
Read moreFirst of all, good stuff to all the 13/14 year olds working at KFC Treendale but is there a manager running this place? I can see all the kids working hard and running around like headless chickens but there doesn't appear to be any mangers on site each time I visit?
Local to the area and from time to time they will run out of spicy chicken before even 7pm or will put the wrong things in my order which is really disappointing but I like to bite my tongue as i know how detrimental a negative feedback can be. But tonight I had to place a review as they had run out of hot chips before 6pm on a Friday?
Again all juniors on site did so well to handle many Hangry customers but it's obviously not their fault. Where is the managers and making sure that the store doesn't run...
Read moreKFC Treendale Australind, been there quite a few times and the service has been great and so has the food prep an taste..But... Today my wife was abused by the ordertaker at drive thru window by what apeard to be a "veagan Activist" styled language and said that if she got the order wrong then the next window will sort it out. well the next window had to redo the whole order. while the order was redone my wife could hear in the backround another driver been given the same treatment, my wife couldnt believe what had happend and was in shock to make a complaint. Myself and my Partner have been to this KFC outlet countless times and it has been a brease each time. maybe the lack of hair at the front and dredds at the back standing at the window with full sun can make...
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