Subway Brabham — Restaurant in Western Australia

Initially I was excited when this subway opened becos it's close by, but seeing the extremely low reviews is quite shocking, but I decided to visit anyway as I was craving for the jaffles. Been here twice. The service I had were both ok, but I hate how they charged me $2.25 for an extra slice of ham. I know nothing is free, but fooking hell...$2.25 FOR ONE SLICE OF HAM???!!?!! Seriously?! It's more than half of the jaffle price!!! Absolutely ridiculous! I know I should have asked beforehand...NEVER AGAIN! Also, they never toasted the jaffles long enough even though I asked them to toast it longer. Lastly, what's even more ridiculous was how the staff told me only after I paid, that next time I should get a footlong cos it's cheaper. Don't you think it's more ethical to tell me BEFORE I...

i personally haven’t had an enjoyable experience at subway brabham and was super happy when i heard it was opening! i’ve been a handful of times but only to give the benefit of the doubt..today my wrap was toasted to a crisp to the point it was crunching holes while wrapping. in front of me a lady was rolling her eyes at the staff due to her speaking and getting no response and as i walked out a gentleman was finishing up his meal while saying to his friends ‘remind me to never come here again’. it’s definitely unfortunate to witness/hear this as paying customer but there is always room for improvement and hope the management incorporates more training with customer service and sandwich making via going to...

Ordered our usual steak and melt and BMT in Rye bread for lunch. Have been ordering Subway in different branches for years but this is the first time we’ve encountered over toasted subway bread that is almost inedible. The bread was hard and toasty we had to peel away some of the parts of the bread. Had to take it back to this branch as the quality was unacceptable. No manager around so staff had to make a phone call. They did replace them only to find out it was the same quality as the first ones. Very disappointing experience. Shouldn’t leave new staff to do their work unsupervised.

Update: visited today to see if they have improved. Sadly, they still over toast the bread that it cracks because...