Zambrero Malaga — Restaurant in Western Australia

My recent visit to Zambrero Malaga left me feeling quite disappointed with the decline in service quality since the change in management. Having previously enjoyed my experiences at this Mexican restaurant, I was disheartened to witness a significant drop in both portion sizes and customer service.

I placed an order for a REGB-sized burrito, expecting a satisfying and substantial meal. However, to my surprise, the staff member who prepared my burrito appeared to be skimping on ingredients. It was clear that they were trying to save on fillings, resulting in a noticeably smaller portion than what I had anticipated.

This was particularly disheartening as I was dining with my 9-year-old son, who excitedly looked forward to enjoying a delicious and filling meal. Unfortunately, the lack of generosity in portion sizes left him disappointed, and he expressed his disappointment by saying, "She didn't get me much." It was disheartening to see my son disappointed in the treatment he received as a young customer.

While the cost of the meal was relatively low, amounting to just under $15, it was not the financial aspect that bothered me the most. Rather, it was the disappointment of witnessing a decline in customer care and the unsatisfying experience for my child that left a...

I am a usual at this Zams and I have had a couple bad experiences lately but tonight has made me never want to come back. The lady who served us was rolling her eyes and not responding while we were ordering. I have been served by her many times and always have that same reaction so I wasn’t suprised. But we were sitting down eating and she yelled out to us and said “you need to lower your voice you’re being too loud” I replied saying what? Because we were just chatting… she yelled that we were being too loud. I asked for her name and she walked away and said that she had done nothing wrong. Her name is Blaire I believe and the owner needs to have a stern conversation with her about her attitude. Seriously driving customers away - now I am uncomfortable going to my home Zams. Spending $70 on dinner and then being told to be quiet is INSANE! Terrible taste left in my mouth. Other server was great. As a fellow fast food service worker I am...

I go to zambreros consistently around perth and the 3 or 4 times I have been to the Malaga store their portioning is so undersized it's crazy. A regular burrito comes out the same as a mini and a big comes out the same as a regular. Why pay the extra to have less. Once you ask for extra of one item you feel bad asking for it for everything. The meat is mostly liquid so when you ask for extra meet you then get charged extra to end up with a normal amount of meat. Normal amount is what every other store puts on. Just seems to be Malaga who are stingy. 10/10 recommend zambreros just not this store. If you're in the area go to...