The White Rabbit Cafe, Bar and Grill — Restaurant in Wollongong City Council

Nestled away in the Keiraville shopping village is The White Rabbit.

Fresh out of lockdown and it’s the only cafe in the quaint Wollongong suburb that is welcoming customers back to eat in dining.

There is limited indoor seating but the welcoming alfresco area is undercover and has plenty of space for locals and tourists alike.

The service is friendly and attentive. To start cold water and menus were delivered to our table. After ordering the coffees and milkshakes for the kids came out first. Like a heat seeking missile to the sun these cups of liquid gold hit the spot and tasted fantastic.

We ordered the loaded fries and Philly cheesesteak on Turkish. We shared the food between the group as it wasn’t quite lunch time.

The meals were great value and well prepared. The loaded fries had an delicious pulled pork (I think it was pork?), guacamole, herb tomatoes and sour cream and were devoured quickly.

The Philly cheesesteak had tender strips of beef marinated in a really nice sauce and accompanied by grilled capsicum and gooey melted cheese. A side of fries competed the dish.

In conclusion it was our first time at The White Rabbit and definitely won’t be our last!! Check it out if you are...

The food in this cafe is absolutely amazing! My favourite brekky place in the whole of Illawarra.

However, a bit of feedback for the owner, as he seems to have a go at people that leave negative feedback, so I'll write all the details for you:

Some of your staff are not very friendly. One of them in particular does not smile at all! She nearly ran into me as we were leaving the outside area to pay and, rather than apologising, she rolled her eyes. I said sorry to her in case it was my fault and she just walked off.

I read your responses to the negative reviews and, mate, as a business owner, it is important to take some criticism and use the feedback to improve your cafe. Customers do not have to give you feedback. We all have a busy life and you need to appreciate all the comments that people have made the time to write, rather than questioning people why they left a negative review. It is an opportunity to grow.

Again, I quite like your cafe and I hope you can use this feedback to make it...

We have previously been to the White Rabbit in Keiraville a few years ago and loved it, but our visit this time was a bit disappointing. A menu item I wanted wasn’t available ( it was crossed off some menu's, but not all, including mine). I ordered a cappuccino and it came dusted with cocoa powder instead of chocolate (respectfully, they did offer a replacement, but i declined). No spoons were given with our coffees, and the 2 x acai bowls we ordered were missing extra peanut butter (an ingredient we’d paid extra for) and no spoons to eat it with. By the time the spoons and extra peanut butter topping arrived, unfortunately the acai had already melted. We left feeling underwhelmed. I dont think we return in a...