Yi An Chinese Restaurant — Restaurant in Woy Woy

Today i had lunch here with 2 friends. The food is great. Unfortunately this restaurant is let down by its wait staff. Our surly waitress never once smiled or made us feel welcome. She cleared away our entrees which we were still eating. After we mentioned this to another staff member who was lovely and replaced the entrees, the surly waitress came back to our table to argue with us. Another sore point was that our entrees arrived and we had just started on that course and our main course started arriving. I also had my 65th birthday lunch here a couple of weeks prior to today and the same surly waitress started removing plates while we were still eating. One of our party had to ask for her plate back. The food here is fabulous but the place is let down by this one particular waitress. I didnt get her name but she is an older asian lady. Unfortunately she has no PR skills whatsoever and in my opinion she lets the whole place down. One of my friends has a medical condition and cannot eat onions. We all stressed that NO onions be in the meal she ordered. The meal came out with onions. The surly waitress told us “not much onions” this was not good enough given our friend cant eat onions and we had all emphatically said so when ordering. Needless to say the meal was rejected and replaced with no good grace from the waitress. They need to get rid of her or keep her out the back. No complaints about the food just this one waitress who spoils the whole experience, and lets the place down badly. I hope the restaurant reads...

Despite the other fantastic reviews my experience at yi an Chinese restaurant was woeful to say the least. The food my family and I ordered was not the standard that we expexected considering the online reviews, some of the problems we encountered were burnt rice and a sauce issues with the sauce on one of there dishes. We decided to leave halfway through the meal due to the food and instead of trying to fix our issues the lady at the front desk tried to extract as much money from my family and I before we left, she was aggressive and seemed uninterested in resolving any issues or in repairing our poor experience. Look elsewhere for good Chinese, Erina is a short drive away and offers a much better alternative to the horrible experience that ruined a nice family outting. Shout out too dragon door at Erina fair which had amazing service and...

Clean however quiet restaurant with a truly lovely friendly professional waitress. Quick food delivery that was above average food. Only let down was the spring rolls and the tea which was way too weak to serve two. All in all a good experience and would definitely go back. Where’s the music? I don’t get how a restaurant doesn’t play music! It just adds so much to the ambience! Especially if it is relative to the cuisine type and doesn’t interfere which in itself is quite...