B1 Innsbruck — Restaurant in Innsbruck

B1 Bowling: I do not often write reviews in my time, but when I do, I am severely frustrated about the utterly negative experience I have just had the displeasure of witnessing. In short, what a waste of time and money this was.

Flying in from the US and bringing together 7 friends, I thought to myself: what would be a fun activity for everyone? Bowling it is!

Went to B1‘s website to book a lane and here we are: the website does not allow to pick a time and date for the booking, no matter the device or browser/website used. I repeat, in 2024, their website does. not. work. The fix? Using an iPad pencil to write the date and time into the field! Yes you read that right. You need to spend over 1000 euros first on a functioning tablet from an actual fully functioning organization in order to book a bowling lane at B1. Revolutionary. Riveting.

Moving on, lanes are booked, and the big night comes. It is snowing outside, excitement is in the air. My friends from Massachusetts were more than thrilled to see what a bowling experience is like in Europe.

We arrive and we are assigned lanes 10 and 11. Some noteworthy things upfront: the bar operated separately from the main bowling staff, which is an important distinction as the bar staff itself was doing their jobs just fine. Are drink prices too expensive? Sure, but blame inflation and the EZB for this. They could fully fill up shots though, would definitely give extra point with the jury.

But I digress, where was I. Ah yes, the commencing crippling of my happiness and mental health.

We start playing. Lane 10 works fine. All good. No problems. They cheer. They party. But look over to the right. What do you see? A lane. No action. A rolling dust ball like in a western. Multiple frowning men with drinks in their hands. Why? The lane, once again, stopped working.

Balls bounced back from the wall, the ball return got stuck, pins flew around the track, turns got skipped in the system making a friendly competitive drinking game near impossible. I was not able to finish a single game without an error or interruption. The technicians fixed the issues, yes, but they kept on occurring.

Now you might think: this sounds annoying, but hey they fixed it. Sure, but here’s the kicker. After 1 hour and 55 minutes of playing and constant interruptions we went up to the front desk to kindly say: „Hey, lane 10 is fine but on lane 11 we are constantly having issues, are waiting around, and can’t play as intended.“ Notice the lack of ask reimbursements, or anything of similar intent at this point in time. The front desks persons response came shot from the hip:

„You are at fault for the lane malfunctioning. You used the wrong balls, a 10 pound, which is for kids. So we will close both your lanes and you pay for 10.“ The tone of this response was extremely negative, rude, and in German terms „schroff“. Now let’s dive into some details of this response as you might have noticed complete lack of logical cohesion, just as in game of thrones season 8.

1: every lane possesses balls from 8 pounds and up. We have used 10 pounds up to 13 pounds, just as every other lane, and were the only ones with repeating issues. And here’s a small tidbit: why are you offering balls at a bowling place that do not work with your respective bowling alley? That’s like offering a go kart place with karts that only drive backwards 2: notice how they immediately offered a refund for the lane? Now why would you do that if it was really our fault. Bingo bango bongo, the lane always causes issues, so bobs your uncle. 3: if the balls are the issue, why not say something to the players? That’s like a toxic relationship with a severe amount of gaslighting

Furthermore, they stopped both our games ahead of time, effectively kicking us out.

All in all, I would give 0 stars for this interaction if I could, can’t recommend. Didn’t feel welcome at all.

Other fun facts: the disco bowling lasers blind your eyes. Not the laser surgery you wanted fortunately were not hit by the security guard...

My recent visit to B1 Innsbruck left me utterly disappointed and frustrated. Our experience at the bowling alley, specifically on lane 11, was marred by a series of problems that significantly impacted our enjoyment.

From the outset, we noticed issues with the assigned lane. The back stop malfunctioned, causing pins to continuously bounce forward and disrupt our games. Despite bringing this to the attention of the staff multiple times, their response was far from satisfactory. Instead of acknowledging the technical difficulties, they insisted that the problem was with our choice of bowling balls, shifting blame onto us rather than addressing the actual lane issues.

Furthermore, the ball return was consistently problematic, with our balls frequently getting stuck. This not only interrupted the flow of the game but also added unnecessary frustration to an already challenging experience. The scoring system was another source of frustration, providing inaccurate scores and, in some instances, skipping over players in our party, unfairly assigning them a score of 0 for the frame.

To add insult to injury, despite the multitude of issues we faced, the management decided to prematurely end our game and ask us to leave. This abrupt conclusion to our evening was both surprising and disappointing, as it left us feeling unwelcome and unresolved.

In addition to the disappointing bowling experience, we were disheartened to learn about a past incident involving the bar security staff. A few months prior, one of the security members reportedly hit a man in the face with an iron bar. While we certainly did not wish for such a violent encounter, it was nonetheless disappointing that we didn't get the chance to meet the person responsible for such an alarming incident. This revelation added an unsettling layer to our overall dissatisfaction with B1 Innsbruck.

In summary, my experience at B1 Innsbruck was far from satisfactory. The combination of technical problems with the lane, unhelpful staff responses, an early termination of our game, and the troubling incident involving the security staff cast a shadow over what should have been an enjoyable outing. I would caution others considering a visit to B1 Innsbruck to be aware of these issues and to manage their expectations...

Was there yesterday for only about 15min until the security obviously misstook me for another guy and kickt me out just after i've paid for the beer. Of course i was curious why and what i did wrong, but the only answer he ever gave me, was: "you wanna leave voluntarily or do i have to force you?" I still got no clue at all what kind of problem that guy had with me. Beeing escorted out of the location (no joke!!) 2 eggs came flown over the fence of which 1 hit me on the trousers; i guess from other disappointed costumers, and i totally can understand them. After that really unsettling experience there i had to take a cab again to the centre to save the rest of the night at the filou bar which would be my recommendation for all who are looking for a nice place with nice staff. Honestly strange 15min at a strange place with...