Tretorria — Restaurant in Vienna

As a regular customer of Tretorria restaurant, it pains me to write such a negative review, but my recent experience compels me to share. I have always enjoyed their delicious pasta, despite frequently receiving incorrect orders. I usually overlook these mistakes with understanding.

However, my latest visit, particularly when I brought a guest, was markedly poor. From the onset, the service at Tretorria was lackluster. Our drink order was initially wrong, and upon pointing this out, the staff replaced it without a hint of politeness or an apology. The situation worsened when our main dishes were incorrect. I was willing to accept the wrong order, but my friend could not eat what was served. We were informed, rather dismissively, that the dish he ordered was unavailable.

Compounding the issue was the staff's, including the individual who identified himself as the owner, evident lack of respect and customer service skills. Conversations were met with indifference and even avoidance. The owner's repeated emphasis on his ownership did nothing to resolve our concerns but rather highlighted a disregard for customer satisfaction at Tretorria.

In a final disheartening turn, we were told to either accept the mistaken order or leave. We chose to leave Tretorria, feeling undervalued and disrespected. It's unfortunate to witness such a decline in service and hospitality. I regret to say that I will not be returning to Tretorria and cannot recommend this restaurant based on...

Auf der Suche nach einem Restaurant in der Nähe vom aktuell in Wien gastierenden Cirque du Soleil sind wir auf die Tretorria gestoßen.

Innen ist es richtig schön eingerichtet. Auf die Idee, Pizzakartons an die Wand zu kleben, kommt wahrscheinlich nicht jeder, aber hier sieht es wirklich gut aus.

Wir hatten vorher schon in der Karte gesehen, dass man sich die Pasta Gerichte individuell zusammen stellen kann. Man hat 4 Nudelsorten zur Auswahl, kann dazu aus 4 verschieden Soßen wählen und wenn man mag noch ein Topping wählen. Die Idee ist gut, denn so kann man selber entscheiden, was man möchte.

Ich hatte Fussili al Forno (war eine Sonderkarte) und die waren richtig richtig lecker. Meine Eltern hatten Fussili mit Pesto, und mein Freund Fussili Pomodore und es hat allen geschmeckt.

Zum Nachtisch hatte ich Zitronensorbet mit Limoncello und das war in einem schönen Glas angerichtet, hab ich so auch noch nicht gesehen. Das Zitronenorbet alleine war schon sehr lecker, aber die Kombination mit dem Limoncello war noch besser. Aber auch das Tiramisu war lecker.

Der einzige Wehrmutstropfen war eine 5 € teure San Pellegrino Aranciata Bio Limonade, das ist schon ein stolzer...

Hmmm, beer was suppose to be radler, refreshing however it was just a sweet low carbonated drink close to taste of lemon soda. Pizza was well baked, had a decent amount of ingredients on it, but the only thing that I could taste was tomato base, no herbs on it(oregano) which is important ingredient of any pizza. Service provided by gentlemen...