Counter staff needs training on what it means to provide "good customer service". Unpleasant interaction. His face says it all that he is overwhelmed even with the place not swarmed with customers. It's very disappointing to have to deal with a staff who is clearly not skilled when it comes to handling customers. A quickly stressed and overwhelmed staff should not be allowed to deal with people. The owner should rethink of reassigning the individual to a different position where he might even shine. Put the right people in the right spot and the business will be much...
Read moreOk, so we've just come from Italy but even so this pasta was astonishingly bad. We had the Carbonara and the Tokyo. The sauces were negligible and where present glutinous. The pasta tasted like the poorest quality. However we don't agree that the people serving were rude as other reviewers have said, they seemed quite pleasant and the meal arrived promptly. Overall I would suggest the problem lies in the ingredients as you cannot make a silk purse from...
Read moreI came here to get lunch and ordered the Pesto alla Genovese for 8.90€. As soon as I tasted them, I noticed that there was no salt on my noodles whatsoever. What was missing as well, were the pinenuts, which were originally included in the description of the dish. All in all, it was a very disappointing experience since my food tasted like nothing and it ruined my day. I would...
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