I hope they will change soon about this food and the staff who works in your restaurant.. first of all please learn them how to answer the phone calls or how to respect the customers...and the second thing is reception staff always blaming kitchen staff that they didn't provide what customers need ??? So who are the main of this restaurant??? When even we order talabat we never received proper order since long..after what they said " sorry next time we will send double ' so this is the answer what I want to hear from your restaurant...??? Even if I payed additional money for gravy they just send me oil ?? I'm not eating free right... today I paid 5.340 BD and my desert not delivered...so is this your restaurant customer service..I'm sorry to say please get proper staff that who can mange this restaurant.... because it's really disappointing...
Read moreI recently visited this restaurant with my family for dinner, and unfortunately, my experience was not up to expectations. After ordering our food, we waited for over 50 minutes. I politely inquired with the staff about the delay, but when the food finally arrived, the service felt rushed and unwelcoming. The staff member served the food in an unfriendly manner, and there was no effort to engage with us or ensure our comfort.
Even after the meal was served, there was no follow-up to check if we needed anything, and the staff did not offer a smile or friendly gesture during the interaction.
I believe customer service is a key aspect of a dining experience, and I hope the management takes this feedback into account to improve the service. I would encourage the staff to be more attentive, courteous, and welcoming to guests...
Read moreZaynah Multi-Cuisine Restaurant offers authentic Indian, Chinese, and Sri Lankan foods.
During our visit we stuck to mainly items from the Sri Lankan menu.
Noteworthy items were the Kottu: Sri Lankan style Godamba Roti infused with signature curry, a mix of vegetables, egg, dash of Ceylon chili paste and served with their signature gravy.
Specifically we tried the Chicken Dolphin Kottu (comes spicy) and Cheese Chicken Kottu (non spicy). Everything was delicious.
We also tried the egg roti with lamb curry which was not bad.
The hot butter chicken for the starter was surprisingly super delicious. It was deep fried chicken pieces that were crunchy and moist.
The best thing though were the prices! Everything is...
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