C'est de la faute de maman - Petite restauration et brocante — Restaurant in Durbuy

There are only 2 breakfast options: charcuterie & cheese or bacon & eggs. Fair enough, but both options had pork in them. Server refused to replace pork sausage with an egg, saying we should just buy the eggs and bacon without the bacon. My friend saw on someone else’s plate that the eggs were too wobbly and undercooked for her, so asked proactively to cook her eggs a bit longer for her plate. Waiter refused again and said instead he would make her an omelette and left (bizarre). After a long wait what turned up was… not an omelette and also not a well cooked egg! Just a plate with wobbly soft egg. We then had to give the plate back again (no apology or kindness from te waiter, only a stink eye), and waited again for a long time to finally have an omelette turn up when everyone else had long finished eating. When we went to pay, the waiter offered to not charge the water for our table (I feel like the proper thing to do was to not charge the bizarre omelette, but ok…). Then he anounced that since we were going to pay with Payconiq and not with cash, he had re-charged us €10 for...

We arrived with our extended family of 9 (6 adults and 3 children aging 3 to 5) to have some coffee. We checked with the waiter whether the free tables outside (seating 15 (!)) were available. He had to check with the owner and said the kitchen’s capacity was too limited to feed 9. We said we just wanted to have a drink. He checked again and said that they could not serve 9 people drinks in 1 go either. If you don’t have the capacity, maybe you should simply not set tables to seat 15 outside and another 15 inside (all of them available…) in the first place. The waiter was embarrassed but this was of course wholly due to the owner. Don’t come here and spend your...

The attitude of the owner was over the top. They would only accept cash which sounds weird for such a touristic place in the first place. We went to withdraw and then we asked for the receipt to split the bill but the owner insisted that it is not possible. I am not sure even if this is legal. We argued with the owner for some time. I could not believe such an attitude is possible from a professional. I would have happily called the police but it would have spoiled it for the group -which is probably a typical endorsement for such unprofessional behavior. If you're liking for somewhere to seat, there are more nice...