Opa — Restaurant in Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe

We went there last November. I can write only now, but I never forget this horrible experience. The restaurant was empty. We asked if they were serving — they said yes, but in a very unwelcoming way. Still, we decided to stay because we were starving. I was there with my boyfriend (we are a gay couple + not european), and from the very first minute, we were met with strange, mocking, and suspicious looks.

We asked about their mezze assortments, and they showed us a formula at €80 (the most expensive). When we asked if it was for two, the staff replied in an extremely unpleasant tone that it was only for one person. We were shocked but thought maybe the quantity would justify the price. It didn’t.

The waitress and the waiter were extremely rude, borderline aggressive — just because we asked basic questions about the food. While we were eating, the staff all sat at a nearby table - even some personal from the kitchen went out and started playing loud music on their phones, laughing, staring at us, and speaking in Albanian (they’re not Greek, by the way), clearly mocking us.

Each time we tried to express the slightest discomfort, their looks made it very clear that things could escalate. The tension was constant. We ate what we had in 30 mins and left. Even when paying (a total scam), we were still being mocked.

We ended up paying €180 and still left hungry. Can you imagine that?

We left feeling humiliated, angry, and deeply uncomfortable. We even kinda argued with my bf afterward — asking ourselves why we didn’t just leave earlier. The experience was so surreal that we froze in the moment...

To avoid at all costs, especially if you're part of the...

Will never go there again or order anything from them. The service is awful anyway and the waiting time is long, but was conveniently close to our home. After we reserved by phone and being assured to have a table outside, we arrived and waited for at least 20’ standing outside, the four of us, parents and children. When a table was free, we asked the waiter’s permission and we got the confirmation to sit at that table. While we were looking at the menu to choose the dish for about another 20’, another waiter or presumably the owner, came and asked us to leave the table and wait some more or go inside as this table was reserved… for people who had just arrived. We realised that there were some kind of friends of the owners. So we had to get up hungry and you would imagine that the owner would excuse himself or using a measured tone… but no, he was angry on us and yelling and insulting us, very un-politely. Clearly not a way to treat customers, in any circumstance. Moreover, it was quite late, the hour of closing of the kitchen approached, after more than 40’ of unsuccessful waiting and being shouted at, we decided to leave and never come back. The other restaurants around had already closed, so we had to go home and order online. This is how our summer evening out was ruined by Opa. Never again ! Awful service and the food is...

Food is really good and the place is always full, winter or summer. The reason why I gave 4 ⭐ is the fact that the waitresses took forever until we got what we wanted. we asked to be sat down on the terrace. They told us they have reservations and if we didn't have one, we would have to wait for 15-20 min until a table is free and get it. Or just go inside. So we decided to go inside for a drink and we talked to the waitress that we would do that. But that as soon as she has a table on the terrace she should let us know so that we can change outside. Well, people left from the tables, other people sat down in their place and the waitress forgot about us. We had to go outside regularly and do detective job to see which table was free and which wasn't. In the end, after 1hr, we ourselves managed to find 1 table and asked them to change us. I understand that they are busy, that everyone wants to sit on the terrace, but if you take the commitment to do something for a client, do it. It's not nice not to respect your word. If you cannot do that just say: look, once you sit down inside, we cannot change you outside. End of if story. Otherwise, the food is delicious. The only thing is that they don't have a big beer selection, only 3 types of beer. But with the corresponding reservation, the place is totally...