Compared to the reviews i have seen, our experience is totally different. It is very disappointing and frustrating.
We came in today as walk-ins. We did not manage to pre-book. We understand. I know sometimes restaurants get packed on weekends. The host welcomed us nicely. She was good. She then informed us that only outdoor seatings were available. We have seen the outdoor seating before the entrance and it wasnt appealing hence why she offered the balcony. When we reached the balcony, we are disappointed already since the tables and chairs are mainly for drinks type only, more like a coffee table. The host just seated us without telling anything. The balcony was not shaded and it is a bit sunny. It took almost half an hour before a waiter arrived. They might have forgotten us. When he came to our table, we felt like he is rushing us to order. He just took our order literally, no upselling, no mention of specials. We asked him to open the umbrella as there was direct sunlight, he did it but it was like he was just forced to do it. After he took the order, we waited a longer time even just for the drinks to arrive. Our drinks arrived after 18 minutes on my clock. He gave us tap water but he did not ask us if we need still or maybe sparkling instead. Just assumption? I am okay with tap but we thought of sparkling but it never happened. The food came in 14 minutes after the drinks was served. We finished the food and nobody even bothered to check how are we. Nobody asked the guests if they enjoyed it. Just wow. We arranged our own plates after eating but nobody’s coming. It took another half hour before someone takes our plates. He offered desserts but we are very disappointed already so we asked for the check. Check came in very fast. Wow!!! But he did not come back on an acceptable time. It took 20minutes again and we decided that this is enough. We stood up from the table and reach the hostess to pay. So we paid there and the server was like no politeness to us. Very disappointing.
Pizza - You only use tortilla crust. That is not even a pizza. The toppings are not even. One slice have all the dressing on it. The dipping sauce is very tasteless.
Fries - Very cold when it reached to our table. Could be hanging from the kitchen for a long time.
Burger - We asked for medium but it was almost rare. And the bun is too chewy. The sauce is too sweet. Worst burger ever.
Cornbread - Was that even a cornbread? Very dry with no taste at all.
The drinks were a mess too.
It is very disappointing experience. Others might have a good experience but ours was not. It is my first time here and i am with a friend who has been here before. Both of us left the restaurant very disappointed....
Read moreHad the calamari as an appetizer and the brisket. The calamari was way over breaded and rubbery. The sauce that came with it was actually very good.
The brisket in the other hand was mediocre at best. They gotta send these guys to Texas for a summer to learn how to properly make brisket. I think they used apple wood... which is not a good choice for brisket. The brisket had no smoke ring to a very faint smoke taste. Also they knew they over-cooked it because they gave me slices that were like 2.5 inches and falling apart. No pull back at all. Someone with just minimal knowledge of briskets should know you serve it in a smaller thickness. Also they pour sauce over it! A big no-no.
I think they smoked the brisket for like 2 hours and finished it in the oven. That would explain the lack of smoke taste and no smoke ring.
Overall, the service was excellent (as always in Bermuda). But these guys need some proper smoking training. Maybe the smoked...
Read moreBad review: An extremely unpleasant food experience at Boundary Bar Restaurant tonight! Sitting there outside trying to eat our meal and our friend had a chicken jump up on the table eat off their plate, then walk across her steak and food and off the table. Ha ha … really funny, but not very appetizing. (I would definitely call that a chicken problem!) Told the waitress about the situation and the nonchalant attitude was not appreciated. They did not offer to get a manager or anyone to come out to discuss the matter. We all had different types of food but there was an underlying flavor of similarity, a taste, throughout all the food. A strange after taste. Not impressed! Paid the bill and left. Have had bad food experiences here in the past but thought to be fair give another chance. Well this was chance number three ( I’d say more than fair) All I can say is I would NEVER recommend this restaurant to anyone. WILL NEVER GO...
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