McDonald's — Restaurant in Região Geográfica Imediata de Maceió

After waiting 10 minutes for a coffee, I then wanted an iced coffee. It took 40 minutes to receive it. The food is like any other McDonald's. But it takes too long to get orders. You might also encounter someone asking for your leftovers or to buy them food. Overall, it was a really bad experience, even for a McDonald's where you don't expect much. I again ordered a coffee, waited 10 minutes, and then received a refund. Do not spend your...

This Mc Donalds surprised me by seeing the people work to keep every part of the restaurant in perfect condition. A manager even went outside in the rain with an umbrella to clean rust stains of chair cause by seawinds, while the girls inside cleaned even the back of garbage cans. This kind of care is very rare to see in Maceio. Very impressive. Plus they have outstanding friendly service. And a great...

McDonald’s in Brazil is everything but fast food. The service is incredibly slow, making the “fast” in fast food feel like a joke. Staff rarely assist customers at the self-service kiosks, leaving many confused—especially older people or tourists. And if you want to pay with cash at the register? Good luck—they often won’t accept it, forcing you to go back to the kiosk again. Disappointing...