Tim Hortons — Restaurant in Abbotsford

I'm extremely disappointed to see the significant decline in quality at this Tim Hortons location, which I've been loyal to for a long time. Over the past few weeks, I've consistently experienced issues with my coffee:

Underfilled cups Stale, low-quality coffee (not fresh at all) Lukewarm temperatures

Despite politely bringing this to the staff's attention multiple times, the problems persist. As a regular customer who relies on this location's convenience (being the closest Tim's to my office), I'm shocked and frustrated by the lack of improvement.

I'm writing this review as a last resort, hoping management will take notice and take immediate action to restore the quality of their coffee. I want to continue enjoying my morning coffee here, but it's crucial that the standards are met. I hope for a swift resolution...

If you have allergies, especially to dairy, avoid this location. I ordered a drink to be made with oat milk and received it with regular milk. Now I’ll be spending today with stomach pain.

This isn’t an isolated incident either. They give out the wrong drinks all the time. Weird mixes like half tea half coffees(?) I don’t know if it’s a language barrier issue or if the staff just don’t pay attention or what, but if people are ordering substitutions for things like dairy, they need to be taking that seriously. Not paying attention to those things can lead to lawsuits. Thankfully I don’t have severe allergic reactions to dairy, but I am left feeling sick today. I really wouldn’t go to this particular...

Only tried this tims about 5 times in the many years I’ve lived here and I have not had not one good experience, chocolate/mystery chips in my caramel iced Capp??? Apart from the mystery objects, it’s not even a caramel iced Capp?? One squirt on top of the whipped cream does not make it a caramel iced CAPP, please learn how to make your drinks properly it is not coming out of your paycheck!!!! don’t even want to finish it absolutely appalled how can you even hire such incompetent people Edit, just realized the mystery chips are all on the bottom of the cup?????? How do f up something so simple I suggest hiring people who can actually read English...