What a pathetic service by greedy owner(Zalak) of the restaurant. I asked for little extra sauce in my burrito and she said she dont know how to wrap if she put extra sauce, then I asked to give on side she tried charge me $1 for each sauce i was gonna put in my burrito, when asked where is the exrta sauce menu she said its not on menu but we charge it if u want extra sauce. I was so disappointed that she is using this trick to make more money. When I said I never paid any extra penny in any other queseda for extra sauce, she rudely said that "go somewhere else and eat ". Also she said if u want extra sauce on burrito I have to wrap my own burrito as she doesn't know how to wrap it.
Queseda make best burritos and I enjoy eating them on regular basis. Never had this kind of issue in any other location that owner/employee of restaurant telling customer to go somewhere else and eat because they didn't make extra money for sauce (which is not even displayed in Queseda's Menu)
This is how owner thinks and probably teaching same to their employees.
Their employees are good, once I gave them a tip and they told me not to give a tip as it directly goes to their owners pocket.
QUESEDA FRANCHISE SHOULD TAKE SOME ACTION AGAINST THEIR WAY OF DOING BUSINESS AND MAKE SOME STANDARDS SO EVERY LOCATION TREAT THEIR CUSTOMERS SAME. AND MAKE THEIR HIDDEN EXTRA MONEY MAKING MENU AVAILABLE...
Read moreI never really paid any attention to this place even though I drive by it several times a week. One rainy night, I decided to try it. Upon entering, I was greeted by enthusiastic staff who asked if it was my first time. As it was, they let me sample some fish and spicy chicken, both equally delicious. Upon some browsing of the menu and taking in the flavours of the samples, I decided to get the BAB aka The Big Ass Burrito. at $10-$13 dollars for a variety of protein selections (It also has a vegetarian option) I was certainly far from disappointment. I received a large 14" tortilla with generous amounts of fillings, which included the aforementioned spicy chicken. It was filled to the brim and I was surprised to watch as they gingerly yet successfully wrapped the burrito and grilled it for several minutes. At home, I dug in and each bite was more than worth the trip, with spices and marinated chicken flavours mixed with rice and fresh cilantro. This small mexican-style eatery must be tried at least once by everyone who's been wondering what this place...
Read moreWalking into this establishment is always such a treat. Whenever we crave an easy quick filling lunch or dinner. Quesada is our go to. As soon as we walk into this location we are ALWAYS greeted with a smile from the owner Satnam. This gentleman is the true example of kindness. No matter what time of day it is or how busy he is, you can always find him smiling. He always greets people with a smile. He goes above and beyond to make sure the order is EXACTLY how you wante it. If for whatever reason we are unhappy with something he always goes above and beyond to rectify it. The food is always hot and tasty. The presentation is spot on. The location is always clean. This is a place we usually sit in and just enjoy a meal. I will admit, aside from the food being one of our favorites we also go because of how friendly and kind Satnam is. He makes it easier to order and we trust things will always taste up to par....
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