I Decided to treat my wife to a nostalgic trip through the Wendy's drive-thru, since it had been a while. You know, spice up the afternoon with some square-shaped goodness.
Pulling up to the speaker, the lady on the intercom was all about the upsell—standard practice, no complaints there. But then, the magic disappeared faster than their spicy nuggets during a lunch rush.
At the payment window, the cashier greeted us with the enthusiasm of a DMV clerk on a Monday morning. No smile, no "Hey, how's your day?" Just a price drop like it was a hostage negotiation. I said, "Debit," she shoved the machine at me, I tapped, and BAM—sliding window slammed shut. No confirmation, no "Drive to the next window," not even a hint that my card went through. I was left wondering if I had just donated $30 to the void.
Next window. Food was ready, I’ll give them that. But the handoff? Oh boy. The lady practically catapulted the bag into my lap like she was competing in the Drive-Thru Olympics (Category: Shot Put). Not a word. Not a smile. Not even a "Here you go, peasant." When I politely asked for straws—since they no longer hand them out automatically—she reacted like I'd just requested her firstborn child. Because yes, Wendy’s, sipping pop like it’s hot coffee is totally the vibe I’m going for.
Sliding window shut. Again. Silence. I guess words cost extra now?
We drove off to our favorite chill spot to eat, only to discover the cherry on top of this frostbitten experience: no fork for the poutine. My wife, being the trooper she is, had to resort to eating it like a savage with her bare hands. I mean, sure, we could’ve driven back, but at that point, our souls were already too crushed.
So yeah—bland service, bland food, bland attitudes. I am...whelmed. Two stars, and that's being generous. Wendy’s only escapes rock bottom because it’s the cheapest option in town, and now I’m starting to...
Read moreVery disappointing experience. The food quality was far below expectations — lacking freshness and flavor. Communication was difficult due to a language barrier, which made the whole experience more frustrating. On top of that, the staff seemed undertrained and unsure of how to handle basic service. Definitely not what you’d expect from a professional establishment. Hope they take this feedback seriously and work...
Read moreI ordered 2 combos: a single and a double WITH NO MAYONNAISE. I got home and decided to bathe before eating. When I tried to eat the burger that was marked as special it was the single AND IT HAD MAYO ON IT. I’m so sick of this! Just when I think I can trust my order is correct I get screwed over again. I want a “free” meal and I want it made right! I’m in Taber, Ab and didn’t...
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