The Woods Restaurant — Restaurant in Area E (Beaverdell/West Boundary)

Went there with a few friends while mountain biking at big White. My friends went down there while I went up for one lap. In the time I went for one lap to meet my friends they had ordered themselves a drink and some food. And half an hour later I showed up to meet them. They had their one drink but the server did not come back. Their chips and dip did not get served within that half an hour. The server who is serving us was talking to one of the five or six tables while I entered the patio area. I sat there for 10 minutes while she continue to talk to that same table and we did not get service. I had to go inside and ask another server to provide me and my group another drink (she was very friendly and helpful though). After receiving our drinks we still did not receive our chips and dip so we had to cancel the order because it was taking 40 minutes at that point which was mind-boggling. Our server still did not acknowledge our presence (even though she made eye contact with me while she continue to carry on her conversation with that table ). so we had to leave and will not go back. Very displeased after a great day of mountain biking. Only wanted a cold beer and some food and...

My son and I visited for lunch. The COVID protocols feel safe starting with the hostess outside explaining everything in detail. We got inside and were directed to a table in the middle of the restaurant which intersects all pathways. I didn't feel comfortable and there were a few empty tables distanced better and further out of the path ways. I asked the waitress before sitting down if we could move to one of the empty tables that had been cleaned. She would not accommodate us? She said once we were given a table we could not change. I told her we had not even sat down at it yet? She wouldn't change her mind. I did not fell comfortable so we left. On the way out I stopped to let the hostess know we were leaving and the manager happened to be there and listening. She apologized took us back in and got us seated in the area we desired. She was extremely helpful in making us feel comfortable and safe. The server was excellent, and if you haven't had the specialty grilled cheese and tomato soup your missing out! Thank You for turning it around and making it a memorable experience of lunch...

A technical menu with lots of fancy words that I'm unsure the kitchen knows what they mean. The Salmon sounded good, looked good, but was sadly dry and over cooked and shriveled, the lentils were warm and as a chef I can say it was definitely sitting a while under the heat lamp. My husband's pasta dish was over powered by the tomato sauce and the duck confit was basically mushy 😒 His side order of fries was decent though! My over priced $18 expresso martini was sipped slowly as I've never had a drink that expensive and my husband did enjoy his $7 beer. I'm all for a beautiful menu with fancy wording but maybe slim it down and add some options for hungry skiers that just want a good filling meal like ribs and an awesome grilled but filling sandwich, maybe with a hearty sourdough and mouth watering chowder after a hard day skiing😋. I fully respect your menu and it was very exciting to read, but overall very...