Kim's Asian Restaurant — Restaurant in Brandon

It was the first time we had our meal there and probably the last time due to unpleasant experience. We ordered 3 dishes: a Cantonese Chao Mein with beaf, California roll, and a Japanese udon noodles with chicken. The udon noodles was for my 9-year-old daughter, so I didn’t taste it till almost the end of our meal. The chicken meat was absolutely frozen for very very long time. You know how the meat tastes and smells weird if they have been frozen for very very very long time. We left most of the chicken (my daughter probably took one or two pieces, and I tried one and spitted it out). The manager (probably he is the owner) never apologized and was rude and kept interrupting me. He kept telling me that we should let him know in the beginning of the meal so he could make a new dish for us (he made it sound like it was our fault though). He said: now you finished everything (he was trying to say we were making false accusation and we were trying to find a way not to pay?!) obviously, he tried to blame it on the customers. I told him we barely touched the chicken and we left almost all the chicken in the plate. Then he said: if so I can deduct $4 because of the chicken (the noodles is priced at $16.99). I didn’t argue with him, I just addressed what the issue it was. I don’t really care, I wasn’t even thinking we could pay less. But if something was wrong, I have the right to complain and deserved an apology. But what we’ve got is being blamed on.

Have said so, the service of the waitress was good. We like the other two dishes. So I still tipped it. But I don’t think I will go there anymore.

I am pretty sure if the chicken meat was made into sesame chicken or sour & sweet chicken, you won’t be able to find out the chicken meat is long overdue...

5 stars just aren't enough for this establishment if you ask me. I frequent Kim's a lot and as a Celiac it is hard to eat out Kim's is very accommodating they will make something gluten free if they can I always order yakemein soup (sp) which isn't gluten free on the menu but ask for rice noodles instead of the regular noodles and they will change it also ask for no crispy onion. now granted the last time I attendend the restaurant there was an oopsie where the onions were accidentally put in so i couldn't finish my meal when i saw them I wasn't upset people make mistakes sometimes and I love all the options kim's has for me now this was about two weeks ago i would say and tonight when my man and i went to kims we ordered sushi i am sure they were shocked. i had ordered a roll that had soft shell crab in it thinking its real crab i can eat it! but unfortunately i was informed after ordering that it wasn't gluten free so they didnt make it and i avoided some awkward interactions. now the big kicker of tonight they remembered the issue i had the last time i was in and had made me a yakemein soup to take home! i was shocked and so appreciative. these guys absolutely go above and beyond in their customer service. i love coming here and will continue to come so long as they offer their A+ service and gluten...

Our server was very friendly and attentive, excellent service. The restaurant has a nice atmosphere and is very clean.  Our server informed us there was no buffet at this location, but the menu has a good selection to choose from and is reasonably priced.  We ordered a battered shrimp and a Chop Suey dish.  The Chop Suey was excellent, very flavourful and perfectly seasoned. The shrimp batter lacked some seasoning, but it came with a sweet and sour dipping sauce, so it tasted fine.  Both dishes were fresh and of good proportions.

The restaurant is situated near the hospital, This being our first time here, we weren't sure how the parking worked, so we parked across and a bit down the street. We didn't mind the little walk as it was a beautiful day out.  I later asked our server and she said they will give you a parking pass when you leave to validate your parking, so it is of no charge to you.

We had a very enjoyable experience here and highly recommend this place.  We will surely visit again...