Pizzaville — Restaurant in Brantford

Ordered a pizza. Waited 25 minutes for it to be finished. They called out a phone number and some old guy jumped up in front of me and said, 'That's my pizza!' Took it and left. Then they put up another pizza and said to me, 'This is yours.' I looked at the receipt and it said Maureen on it. I said, this is not mine. I asked them to open the box, just in case it was mine but had the wrong name, they declined to do so. Then they said that the other man had taken our pizza and told me, 'Oh your numbers are the same!' Obviously our numbers are NOT the same. They called and told the man to come back... then told us we could have the pizza he brought back. Ummm, no. They offered to remake the pizza, I also declined because I wasn't waiting another 25 minutes and asked for a refund, which was given and I left. I was still in the parking lot when the pushy guy came back with our pizza and watched him walk in and then walk out with his pizza AND the one that had been mine. So, Brian & Maureen, hope you enjoy your pizza and MINE, which you got for FREE. Will never recommend. Way to reward an ignorant, pushy customer by giving them a free pizza...

Honestly used to enjoy them at one point and it has been quite awhile since I ate from here but damn did it go down hill. Ordered 2 panzerotti a medium pizza and 20 chicken poppers.

Panzerotti tasted on par with a pizza pop from the microwave Pizza was supposed to be well done but looked slimy and doughy and tasted like they just through a grocery store pizza (one of the fresh ones) in an oven for 75% of the cook time.

Chicken poppers we only received 12 of the 20 poppers they were going to send an order out to fix this but I honestly had to call back to cancel that because no one needs to be wasting food... these things tasted more processed then a 10 pack of chicken nuggets for 1.99 from BK and dryer then my kids sandbox.

Overall I would recommend not eating here I certainly will not be wasting my money...

My recent visit to Pizzaville was quite disappointing. The floors were sticky and gross—something had obviously fallen, but no one bothered to clean it up.

When I asked about a specific meat on the menu that I wasn't familiar with, the staff's response was, "It's a meat." Well, DUH, I could see that from the meat list! A little more effort in explaining wouldn't hurt.

To top it off, the cashier kept insisting I pay, but hadn’t even prepped the machine for the transaction. He was on his phone the entire time, and even after my payment was processed, I had to wait because he was still chatting away. Seriously, where are the manners?

Also pizza prep takes...