Subway — Restaurant in Burlington

Wow, just had a horrible experience with the employees at this location. Ordered 3 footlong subs and simply asked if they could mark them and put them in separate bags because they were for three different kids. They were very careless with making them and when they put them all in the same bag without even marking them. When I asked them to mark them, they were rude and destroyed the sandwich opening it and spinning their fingers through the toppings to see which one they were. When I asked he to be more careful, she told me "it doesn't matter, it's just a sandwich". I asked her to remake it and she refused. I asked to speak to the manager and she informed me that she was the manager. I asked for the owner's number and she refused. Very shocked!! Never had this level of completely unacceptable service and rudeness. Not to mention, even after going into the back, she returned wearing the same gloves and never changed them when swirling the meat in my son's pizza sub. I kept my cool, but was very disgusted with their behaviour. We were there on...

I ordered a sub through the Subway app at around 9:30am for 12:30pm lunch pick up. My visa card was charged and order was placed promptly. I went there at 12:30pm to pick up my sub, and the lady working at the cash register said there was no online order or me. She searched and searched and couldn't find it. I checked the Subway app again, and clearly the order was placed and the location of my order was correct. After a couple of minutes I decided to check my email to see if there's more detailed receipt for my order in there to show to the cash register lady. Receipt was there, but I also received cancellation email at 12:17pm from Subway that apparently (13 minutes before my scheduled pick up time) my order was CANCELLED?!?!?!? What??? No idea who and why cancelled it!!!!! This is just ridiculous!!! Good there's Tim Horton's on the same plaza so I still had time to eat lunch before...

You know, I used to really enjoy Subway but this location is terrible and I will NOT return! The 2 ladies that were working when I was there today had no respect for the customers in the location!

An older man ordered in front of me and when it was time to pay he wanted to use a coupon. The way the ladies were barking at him on why he couldn't use it was appalling! They basically belittled him (while one worker was talking loudly over him in a different language). Then a lady a few customers after me was asking what type of bread they had and the working was so disrespectful to her too! Maybe this lady had never been to a subway and didn't know, I would hope she doesn't return after how she was treated!

These workers need some training! What I witnessed today, is not at all acceptable in a customer...